Hi, firstly I wanted to say thank you for this theme and when I get everything working flawlessly it will be even better. You guys did a great job.
Secondly, my problem is, when adding products to cart it does not save. The cart will populate, but empty when going to another page. The cart only saves if a user is logged in. Please advise, thank you.
Also, how can I get the newest version of WPBakery Visual Composer v4.3.4 ? It says I need to update in my plugins page, does your extended license allow for that?
Please provide us with FTP and wp-admin panel credentials.
We’ll update VC plugin for you.
Info added, thanks.
I’ve updated Visual Composer plugin to the latest version.
Also I’ve added a product to the cart being a guest and it has been added successfully. I’ve opened other pages and the product is still in the cart.
Please try to check it with some other browser.
Thanks for your help updating Visual Composer.
Unfortunately, I am still having the same problems with the cart. I’ve tested it on firefox and safari, mac and pc. When not logged in, products do not save to cart both in quick view or on single product pages. When logged in, it works fine. Please advise, thank you.
Thanks for your time and assistance with this. No I haven’t changed anything.
When not logged in the products will add to cart but they will not save. So the cart will say “1” but when you navigate to another product or page the cart empties again. I will try to post a video for you to see soon.
What happens when you add to cart and then go to another page?
Here is a video of the cart problem:
Updated to Royal theme to version 1.1. Cart problem persists. Also tried turning off all plugins except woocommerce but it did not help.
Should I update woocommerce to version 2.2?
Please advise, thanks.
Yes, please update the WooCommerce plugin.
Updated woocommerce, cart problem still persists.
As I see you haven’t updated the theme to the latest version. Please update it to 1.1 version. Before update please remove the folder woocommerce in wp-content/themes/royal directory.
Not sure what you mean? Are you looking at the child theme? See attached:
I have the same problem with cart
We’re very sorry.
You’re right. There is a bug with new Woocommerce version and our theme. We’re working on the solution currently. The issue will be fixed as soon as possible.
Please take our apologies for inconveniences and all troubles you had to experience.
Can I get a status or estimate date on this? I can’t go live until this important issue is resolved.
The theme will be updated next week. We’re very sorry for the caused troubles. We’ll try to produce it earlier.
Thank you for your patience.
Please take our apologies.
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One standard license is valid only for 1 project. Running multiple projects on a single license is a copyright violation.
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