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Viewing 5 posts - 1 through 5 (of 5 total)
  • Avatar: Andrea
    Andrea
    Participant

    Hi, many many thanks for the support!

    #282360 Copied In reply to: Slider revolution Ajax Error!!! Error
    Avatar: Andrea
    Andrea
    Participant

    Hello,
    in private the requested credentials. Please let me know.
    For the point number 2 I can say that on the server there are no errors. I have checked by myself on the Plesk register and also I have asked to my hosting support and they say that there are no errors from the server point of view and they say to ask to the plugin maker.

    Please contact administrator
    for this information.
    #282305 Copied In reply to: Slider revolution Ajax Error!!! Error
    Avatar: Andrea
    Andrea
    Participant

    Hi, I have followed all that steps and many others and I have written to my hosting support and they say that from the server point of view there are no errors or blocked script.

    Also the firewall has bern disabled but Slider revolutions does not work. It does not seem an hosting problem but a plugin problem.

    I have seen so many help request here and on the web about the same error from many users and so this problem happen many times.
    Saddly there is no details about the error so it’s not possible to diagnose what happen.

    If i call the ajax php file on the admin section seems all working fine and all my other plugings are able to read my server settings.

    Only slider revolution is not able to read php server settings.

    #282281 Copied In reply to: Slider revolution Ajax Error!!! Error
    Avatar: Andrea
    Andrea
    Participant

    Hi, thanks for the answer.
    I have fixed the first bug with your file.

    For the second one I have found the problem and it’s related to a missing label on the HTML element shown on the picture here:

    https://ibb.co/7N2Q1ty

    if I write the label between two span keys the label appear so the problem is that the label written on the frontend editor is not sent to element during the publish.

    #280233 Copied In reply to: Bugs after new update
    Avatar: Andrea
    Andrea
    Participant

    Hi, thanks.
    Yes I have seen that info circle is present but it seems that does not contain any template/preset as present on the website of the autor.

    And also for WPBakery the template part is not allowed.
    So ok are present but seems like a “lite” version.

    If I need some advice about info circle for example and particularly about the lack of templates what I have to do? If I ask to the author he can answer me even if I have not bought it from him?
    I tought that I had to ask to you at least about content or lack of its.

    Thanks

    #266219 Copied In reply to: Products licensed with XStore are real?
Viewing 5 posts - 1 through 5 (of 5 total)