Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please watch this video https://youtu.be/LgzC4iK-j6A?feature=shared and upload images for variations, for example – https://prnt.sc/aarTWgmylklI

Warm Regards,
The 8Theme Team

Hello,

We kindly request that you assign the administrator role to the user account that was created for us.

Warm Regards,
The 8Theme Team

Hello,

You’re very welcome! We’re glad to hear that everything is working now.
Thank you for your kind words — we truly appreciate your feedback.

Best Regards,
8Theme’s Team

Hello,

Loco Translate > Plugins > Maximum Quantity for WooCommerce Shops. You need to search for the next text and add translation – https://prnt.sc/7LnD8lgPZBJf

Please note:
%1$s %2$s’s to %3$s – Do not modify these placeholders, as they are automatically replaced with the correct values on the front end.

Should you have any further questions, contact support for the Maximum Quantity for WooCommerce Shops plugin directly. We are not the authors of this plugin.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

XStore Builders > Archive products > https://prnt.sc/g-wny18UBY_3

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Private Content

You will not lose any changes after the update.
Also, after every update, you need to synchronize the translation – https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/. Sometimes new strings are added, and only after synchronization, you’ll be able to translate new strings or strings that were changed. Not always, but some strings can be missing after the sync and you need to find and translate them one more time, this is independent of us and relates to WP functionality.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We understand that you would like to change the text displayed on your website when a product is out of stock.

Please go to Loco Translate > Plugins > WooCommerce.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

1. Regarding the issue with the Title Tag on your Shop page displaying “Page Not Found”, please ensure that the Shop page is correctly assigned in your WordPress settings. Go to WooCommerce > Settings > Products > General and verify the Shop page assignment there. If the issue persists, try re-saving your permalinks by going to Settings > Permalinks and clicking “Save Changes” without making any modifications.

2. To change the color of the “Select Options” button in the Related Products section, you can do so via Theme Options. Please go to Theme Options > Styling > Buttons and adjust the button background and text color settings accordingly.

3. To change the text on the “Select Options” button to “View Details”, you can use a translation plugin such as Loco Translate. Navigate to Loco Translate > Plugins > WooCommerce, search for the “Select options” string, and replace it with “View Details”, do the same for XStore Core plugin translation. This method allows you to change the button text without modifying core files.

Please let us know if you need further assistance with any of the above steps.

Best Regards,
8Theme’s Team

Hello,

We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.

Let us know the results.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide the link to the page shown in your screenshot, as well as temporary access to the admin panel for further investigation?

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

To change the background color of the sticky header, please navigate to Header Builder > Edit Template > Container settings https://prnt.sc/YG1f9ld-Ua1G

If you have any further questions or need additional assistance, please do not hesitate to contact us.

Warm Regards,
The 8Theme Team