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Different styles of same elements, even global

This topic has 11 replies, 3 voices, and was last updated 1 months ago ago by Rok

  • Avatar: Rok
    Rok
    Participant
    May 12, 2025 at 07:18

    The home page and product page have different icons. I don’t know how to change. THe same in footer. idk why I can’t change it

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    #443869 Copied Theme version: 9.4.12
    10 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 12, 2025 at 08:51

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    #443885 Copied
    Avatar: Rok
    Rok
    Participant
    May 12, 2025 at 16:41

    Sure, here it is.
    The problem appears only on the mob version. iPhone. Desktop ver doesn’t have issues. My screen recording video has 17mb, I can’t add it here. How else is it possible?

    Please contact administrator
    for this information.
    #444000 Copied
    Avatar: Rok
    Rok
    Participant
    May 13, 2025 at 01:21

    Same page, different styles!

    Files is visible for topic creator and
    support staff only.
    #444017 Copied
    Avatar: Rok
    Rok
    Participant
    May 13, 2025 at 07:29

    These Items I fixed! Why updates did not apply??????????????
    How can you explain all these things??????

    Files is visible for topic creator and
    support staff only.
    #444039 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 13, 2025 at 07:47

    Hello,

    We appreciate your prompt response.

    Private Content

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    #444043 Copied
    Avatar: Rok
    Rok
    Participant
    May 13, 2025 at 09:01

    so, I’ve fixed some icons a bit. BUT please HELP!!!!!!!!
    I’m sharing screenshots with ISSUE.
    My last screens show what I see on my phone! feel free to open a website from device and compare desktop/mobile version!
    Is the Footer same? I don’t think so! where is my background from subscription section????
    “Add to wishlist” and “Compare” has a different size, but desktop ver looks good!
    and what are CS working hours?? I always wait for 24 hours for any updates.
    Thanks

    Files is visible for topic creator and
    support staff only.
    #444071 Copied
    Avatar: Alex Carter
    Alex Carter
    Support staff
    May 13, 2025 at 09:11

    Hello, Rok

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    #444098 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 13, 2025 at 14:58

    Dear @Rok,

    We hope this message finds you well.

    We have noticed that you are using a heavily configured LiteSpeed Cache plugin with various settings that may affect the frontend display of content built with Elementor. To address this, we have adjusted the following setting: https://prnt.sc/KC5yuMbZW9Ie and have also cleared the cache of your caching plugin.

    Could you please review the frontend on your end and let us know if everything is now displaying correctly? We have conducted tests on our devices, and the content appears to be rendering as expected.

    Thank you for your cooperation.

    Best regards,
    Jack Richardson
    The 8Theme Team

    #444146 Copied
    Avatar: Rok
    Rok
    Participant
    May 13, 2025 at 15:11

    Hi Jack,
    Yup, it works.
    Thank you a lot

    #444150 Copied
    Avatar: Rok
    Rok
    Participant
    May 13, 2025 at 15:11

    Thanks for the support! My topic “different styles of same elements, even global” has been successfully resolved.

    #444151 Copied
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The issue related to '‘different styles of same elements, even global’' has been successfully resolved, and the topic is now closed for further responses

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