Hello,

We appreciate your prompt response.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

Hello,

https://prnt.sc/uSHQmZML5fas > https://prnt.sc/lJ-MTAPRaf1Z – please check the product now.

Please read how to create variable products here – https://woocommerce.com/document/variable-product/ (you will need to generate variations from attributes).

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

XStore Builders > Header Builder > edit template > Cart element settings – https://prnt.sc/BgaWiWhbi21d

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please check the translation of the XStore Core plugin.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We have visited your website using a mobile device and did not encounter the reported issue. Could you please confirm whether the problem has already been resolved, or if there are any specific steps we should take or a particular browser we should use in order to reproduce the issue?

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide the URL of page with the slider and temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please try this code:

.filter-wrap .filter-content {
    justify-content: end;
}

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We are currently working on a new version of the theme, which will include the improvements you have requested. Please download the theme and core plugin archive from the link provided in the private content section.

We kindly ask you to test them, but please make sure to create backups before proceeding. At this stage, approximately 30% of the work has been completed, so we would appreciate it if you could let us know whether there has been any improvement in CPU and RAM usage.

Warm Regards,
The 8Theme Team

Hello Stijn,

Thank you for reaching out to us.

We appreciate you providing the details regarding the issue with the email builder. If the default WooCommerce emails are still being sent despite activating and adjusting the emails in the builder, we recommend the following steps to help identify and resolve the issue:

1. Double-check that the specific email templates you’ve customized are saved and published correctly.
2. Clear your site and browser cache to make sure the latest changes are being applied.
3. Temporarily disable any third-party plugins that may conflict with the email functionality, and test again.
4. Make sure you are using the latest version of the theme and core plugin.

If the issue persists after these steps, please provide us with temporary FTP access via the private content area so we can take a closer look and assist you further.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

You can use a custom carousel on the page and set your desired images along with the corresponding links as needed.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

The demo version you mentioned is currently not available for import, as it is still under development and testing has not yet been completed. We plan to include this demo in one of the upcoming theme updates.
https://xstore.8theme.com/update-history/

We appreciate your patience and understanding.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Here is an example for you https://prnt.sc/F2Rbfoy6Nf3W > https://prnt.sc/JSjyyijiTRrL
Read more – https://www.mc4wp.com/kb/#utm_source=wp-plugin&utm_medium=mailchimp-for-wp&utm_campaign=sidebar

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/floating-menu/

Warm Regards,
The 8Theme Team