Hello,
You need to update the Core plugin – https://prnt.sc/n5-MTXmwFWKz
Then go to Theme Options > Header Builder > Header bottom > https://prnt.sc/UxtA2hn_TFH0
Warm Regards,
The 8Theme Team
Hello,
You need to update the Core plugin – https://prnt.sc/n5-MTXmwFWKz
Then go to Theme Options > Header Builder > Header bottom > https://prnt.sc/UxtA2hn_TFH0
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
XStore Builders > Archive products > edit template > edit settings of Archive Products element > test different options here – https://prnt.sc/ONQbZVYjC8Rd
We hope this information is helpful.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Please try to use Product Categories Element, for example – https://xstore.8theme.com/elementor/demos/minimal-fashion02/product-categories-element/
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Hello,
Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
Hello,
You’re most welcome! Wishing you a wonderful day ahead.
Warm Regards,
The 8Theme Team
Hello,
Thank you for your message.
Please kindly follow the instructions provided in our previous message and let us know the results. This will help us assist you more effectively with changing the social media icon color.
Best regards,
8Theme’s Team
Hello,
Please note that our actions have not influenced this matter in any way, and it appears to be a completely different issue.
Could you kindly clarify whether you are referring to the homepage of your new website https://firstideapvt.in/ ) or to a different page? I am asking because the content I see on the mentioned page differs from the screenshot you provided.
To assist you more accurately, please share the direct link to the page shown in your screenshot.
Regarding the issue with the images (as seen here: https://prnt.sc/_OHXm9FSZE-d), we recommend contacting your hosting provider to resolve the “Failed to load data” error. Alternatively, you may reach out to the individual who handled the restoration of your website from the backup on the new domain and request their assistance in resolving this issue.
Best regards,
8Theme Team
Hello,
We appreciate your prompt response.
Done.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
We’ve deactivated the old domain as described here – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/
Please go to your new site and re-register the theme there, or provide us with temporary WP-Admin access.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Please apply patches – https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/ > clear cache, and let us know the results.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Please note that the option you are referring to is not available. You will need to configure the settings of this specific element directly according to your requirements: https://prnt.sc/WkIjAZCt3ACv
As far as we can see, the issue on your shop page appears to have already been resolved https://gyazo.com/dfb9255f4d73cf998c8abdaeffe7a30a , even with the current element you are using. However, we still recommend following our advice and reviewing the following article for further guidance:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
We hope this information is helpful.
Best regards,
The 8Theme Team
Hello,
We kindly ask you to disable the “One Page Menu” option for the mobile menu and clear the cache after saving the settings, including the mobile browser cache.
If the issue persists, please provide us with access to the admin panel so we can investigate further.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Could you please provide temporary FTP access?
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
XStore Builders > Archive products > edit template > please use the Archive products element there – https://prnt.sc/ku05-ibtbOd7
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Warm Regards,
The 8Theme Team
Hello,
We appreciate your prompt response.
If you would like to modify the layout of all single product pages, please refer to the following article:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/
Should you wish to apply different layouts for various product categories, this can be achieved by creating multiple templates and assigning different conditions to each accordingly https://elementor.com/help/conditions/
However, if you are referring to editing the product description—where each product has a unique and individual description—there is no need to create multiple templates. In this case, simply open the product in the editor and update the description directly from there – https://prnt.sc/5aXt4n7jg58S
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
1/ We would like to inform you that various widgets are available in different editors (for example, single product builder or archive builder https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/ ). Consequently, you may observe them as being locked in areas where their use is not intended. Please be assured that this is standard behavior.
2/ Appearance > Widgets > add filters to the shop sidebar https://prnt.sc/GnEyPE8zKx8w . Then go to XStore Builders > Archive products > edit template > add sidebar, for example, https://prnt.sc/VoBP9XB3xdal or https://prnt.sc/Nm6Kg6_s4psA > https://gyazo.com/f4be215fd60219f9836a4a89a6ccf653
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Solved – https://prnt.sc/_UN9wkHlEBHl
To be able to edit the Shop page using Elementor, please read this article – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
Dashboard > Pages > edit page > disable Breacrumbs – https://prnt.sc/BvVuLnsCLnDY
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
You need to update the Core plugin – https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Theme Options > Header builder > Top header > color.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Hello,
Thank you for reaching out to us.
1/ Theme Options > Mobile panel > sections
2/ XStore Builders > Header Builder with Elementor > edit template > mobile menu settings.
Warm Regards,
The 8Theme Team
Hello,
Edit page content using Elementor > settings of the Products element – https://prnt.sc/EbLbDN_eoQhw
Warm Regards,
The 8Theme Team
Hello,
We appreciate your prompt response.
Theme Options > Woocommerce > design products > https://prnt.sc/XAoPn2Ehpwp0
For the Shop page, go to XStore Builders > Archive products > edit template > settings of Archive products element > https://prnt.sc/VHC4ySIJl8M3
Warm Regards,
The 8Theme Team
Hello,
Please clear cache and check how it works now.
Warm Regards,
The 8Theme Team
Hello,
We appreciate your prompt response.
Please try to disable this option https://prnt.sc/FkVlmar8SujI and check how it works then.
Warm Regards,
The 8Theme Team