Hello,

We appreciate your prompt response.

Please check the mentioned page now.

Additionally, watch this video – https://youtu.be/5ZwO_Cwzy14?feature=shared

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/xstore-badges-on-products/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

XStore Builders > Archive products > edit template > settings of archive products element > enable Add to cart button – https://prnt.sc/gLL9PRM4m383

https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

The situation you are referring to is expected behavior and is not related to the specific theme you are using. The Shop page is designed to display products automatically, regardless of the theme.

If you would like to customize the Shop page using Elementor, please navigate to:
XStore Builders > Archive Products > Edit Template > https://prnt.sc/b6XeOCw9YDjz

For detailed guidance, you may refer to the following documentation:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Should you have any further questions, feel free to contact us.

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

We’ve activated the child theme on your site. Please clear cache and check the result.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

2/ Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

Hello,

We kindly request the FTP access credentials at your earliest convenience. We are currently awaiting them from your side.

Best regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide the URL of page from your screenshot, temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide the URL of a category and temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Custom CSS code can be added in Theme Options > Theme custom CSS > Global:

.single-product .sales-booster-quantity-discounts-wrapper {
    display: block !important;
}

Warm Regards,
The 8Theme Team

Hello, Olha,

Thank you for reaching out to us.

Theme Options > Styling > Alerts > Edit colors.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself. In this case, we would recommend you contact support of woocommerce plugin – https://wordpress.org/support/plugin/woocommerce/

Warm Regards,
The 8Theme Team

Hello,

We appreciate your prompt response.

Sales Booster > https://prnt.sc/Onlu8qIIY4Go

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out and providing the details.

It seems that the issue may be related to cached data in your browser. We kindly recommend clearing your browser cache and then checking the live version of the page again. This often resolves formatting discrepancies between the Elementor editor and the front-end display.

If the issue persists after clearing the cache, please let us know and we’ll be happy to investigate further.

Best regards,
8Theme’s Team