Hello, Abhinandan,

Thank you for reaching out to us.

Kindly refer to the following topic for more information: https://www.8theme.com/topic/progress-bar-for-free-shipping-does-not-remove-other-options-in-cart/#post-437871

Warm Regards,
The 8Theme Team

Hello, Hassam,

Thank you for reaching out to us.

You have created a custom page. Unfortunately, the WooCommerce filters and widgets you wish to use do not function on custom pages. They are designed to work only on default WooCommerce pages, such as the shop or category pages. This limitation is not related to the theme but rather falls under the functionality of the WooCommerce plugin itself.

Here is a link to the Woocommerce support forum – https://wordpress.org/support/plugin/woocommerce/

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

We have checked the shop page and product page on your website and did not find any issues. Please clear your cache and check again on your end.

If you still encounter any problems, kindly update your themes https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ and plugins https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , then clear the cache and check once more.

We kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

Hello, Nabil,

Thank you for reaching out to us.

Could you please provide more details about the issue you are experiencing with the category dropdown? Additionally, if possible, kindly share a screenshot or a link to your website so that we can investigate the matter further and assist you more effectively.

We appreciate your time and look forward to your response.

Best regards,
8Theme’s Team

Hello Ian,

Thank you for reaching out to us.

Please check the settings in Theme Options > Header Builder > Search.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Please provide FTP access also.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please navigate to WooCommerce > Settings > Products and re-select the Shop page. If the issue persists, kindly provide us with temporary wp-admin access so that we can review your settings and assist you further.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Please check the Shop page now https://prnt.sc/Y1obsOdLuGdR > https://prnt.sc/2nvbz-azUbot

Warm Regards,
The 8Theme Team