Hello, Nabil,

Thank you for reaching out to us.

Could you please provide a screenshot and a link to the page you are referring to?

Best regards,
8Theme’s Team

Hello, Abdulaziz,

Thank you for reaching out to us.

We have made some adjustments to the settings of the Archive Products Builder with Elementor. Kindly clear your cache and review the results at your convenience.

Warm Regards,
The 8Theme Team

Hello, R.Cristofor,

Thank you for reaching out to us.

We appreciate you following the documentation for the “Frequently Bought Together” feature. If the options are not appearing as expected, please ensure the following:
1. The “Frequently Bought Together” feature is added to page content via Single Product Builder > edit template – https://prnt.sc/XWxpWx90wwzU > https://prnt.sc/JwDNManhCZTl
2. The products you wish to display together are correctly linked in the product settings under the “Frequently Bought Together” section.
3. You have cleared your site and browser cache after making changes.
4. There are no conflicts with third-party plugins that might be affecting the display.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

You might consider using a more general selector in the Custom CSS code that applies to both pages. For example:

form.login .lost_password a, form.register .lost_password a {
    color: white;
}
form.login .lost_password a:hover, form.register .lost_password a:hover {
    color: #ffffff96;
}

Best Regards,
8Theme’s Team

Hello, Jennifer,

You’re welcome!

For future reference, the result was achieved by adding 3 containers via the Header Builder – https://prnt.sc/CQiibURLNieW

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

1. To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

2. Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

https://www.8theme.com/topic/there-are-some-questions-about-page-editing-and-i-need-help-2/#post-439053

Hello,

Thank you for reaching out to us.

Kindly edit the attributes as demonstrated in the video provided in our previous response, and ensure that the select type is properly set.
For example – https://prnt.sc/Gk6Pjtl4yc0o

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us and for using the XStore theme.

To change the icon colors in the bottom navigation bar on mobile view, you can achieve this via Theme Options > Mobile panel > Style > WCAG Color.

Best Regards,
8Theme’s Team

Hello,

Thank you for reaching out to us.

We understand that you are trying to remove a specific element from your page while keeping the date visible.

We suggest you explore the solutions provided in the following discussions:
– https://www.8theme.com/topic/how-to-hide-author-meta-in-single-post/
– https://www.8theme.com/topic/post-meta-on-single-post/

Best Regards,
8Theme’s Team

Hello, Incanda,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Could you please provide the link to the product shown in your screenshot?

Warm Regards,
The 8Theme Team

Hello, Niranjan Madhusanka

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

Hello, Niranjan Madhusanka,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

Hello, Fady Haber,

We appreciate your prompt response.

Please upload the featured image for variation: https://prnt.sc/31TvPQc3_Ce5

Best Regards,
8Theme’s Team