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Viewing 6 posts - 1 through 6 (of 6 total)

Aldo Carrillo

Participant

November 11, 2026 at 19:32

For what I know, we have not use it at all. We just put it to try but did do anything else given they asked for a pro version.

#476822 Copied In reply to: Product images dissapear when clic into details

Aldo Carrillo

Participant

November 11, 2026 at 14:06

please replace it witht he alternatie you see fit, given we tried that plugin as a way to ovecome that issue. It seems the issue happend along 60 days ago when updating some plugins, we dont know the exact date. but ti was defitenlty before the last update on woocomerce.

Regards

#476813 Copied In reply to: Product images dissapear when clic into details

Aldo Carrillo

Participant

June 5, 2025 at 17:26

Hi , thanks for the reply. So far Ive noticed there is no peks on cpu tie, still ill checkby the end of the day.

In other hand , ive noticed I cant update elementor pro given I noticed that thi plugins its making me impossible to edit my webpage. Why is that? Will this be resolved also?

#446511 Copied In reply to: Elementor does not load completly when editing

Aldo Carrillo

Participant

June 4, 2025 at 20:48

Hello there!
Ive done the thisng listed above, but still there is something noted by my hosting provider.

[02-Jun-2025 15:33:08 UTC] PHP Fatal error: Uncaught TypeError: strstr(): Argument #1 ($haystack) must be of type string, WP_Error given in /home/customer/www/hemeraperu.com/public_html/wp-includes/functions.php:1153
Stack trace:
#0 /home/customer/www/hemeraperu.com/public_html/wp-includes/functions.php(1153): strstr(Object(WP_Error), ‘#’)
#1 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-widget.php(380): add_query_arg(‘filter_color’, ‘verde,verde-osc…’, Object(WP_Error))
#2 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-layered-nav.php(395): WC_Widget->get_current_page_url()
#3 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-layered-nav.php(187): WC_Widget_Layered_Nav->layered_nav_list(Array, ‘pa_tallas’, ‘and’)
#4 /home/customer/www/hemeraperu.com/public_html/wp-includes/class-wp-widget.php(394): WC_Widget_Layered_Nav->widget(Array, Array)
#5 /home/customer/www/hemeraperu.com/public_html/wp-includes/widgets.php(845): WP_Widget->display_callback(Array, Array)
#6 /home/customer/www/hemeraperu.com/public_html/wp-content/themes/xstore/sidebar-shop.php(25): dynamic_sidebar(‘shop-sidebar’)
#7 /home/customer/www/hemeraperu.com/public_html/wp-includes/template.php(810): require_once(‘/home/customer/…’)
#8 /home/customer/www/hemeraperu.com/public_html/wp-includes/template.php(745): load_template(‘/home/customer/…’, true, Array)
#9 /home/customer/www/hemeraperu.com/public_html/wp-includes/general-template.php(136): locate_template(Array, true, true, Array)
#10 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/templates/global/sidebar.php(22): get_sidebar(‘shop’)
#11 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include(‘/home/customer/…’)
#12 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1070): wc_get_template(‘global/sidebar….’)
#13 /home/customer/www/hemeraperu.com/public_html/wp-includes/class-wp-hook.php(324): woocommerce_get_sidebar(”)
#14 /home/customer/www/hemeraperu.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#15 /home/customer/www/hemeraperu.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#16 /home/customer/www/hemeraperu.com/public_html/wp-content/themes/xstore/woocommerce/archive-product.php(162): do_action(‘woocommerce_sid…’)
#17 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(346): include(‘/home/customer/…’)
#18 /home/customer/www/hemeraperu.com/public_html/wp-content/plugins/woocommerce/templates/taxonomy-product-cat.php(22): wc_get_template(‘archive-product…’)
#19 /home/customer/www/hemeraperu.com/public_html/wp-includes/template-loader.php(106): include(‘/home/customer/…’)
#20 /home/customer/www/hemeraperu.com/public_html/wp-blog-header.php(19): require_once(‘/home/customer/…’)
#21 /home/customer/www/hemeraperu.com/public_html/index.php(17): require(‘/home/customer/…’)
#22 {main}
thrown in /home/customer/www/hemeraperu.com/public_html/wp-includes/functions.php on line 1153

Please tell me what should I do now.

Regards

#446442 Copied In reply to: Elementor does not load completly when editing

Aldo Carrillo

Participant

April 21, 2025 at 15:58

Dear Support, Ive contacted my hosting support and they insist the issue comes within the theme. As per their response:

Thank you for the update.

Please keep in mind that this problem is not related to the changes performed in this ticket, as the only thing that was done is to remove the leftover rules from the .htaccess file which were implemented by WP-Rocket. These rules were caching rules.

The problem at hand has been investigated further from us and I would like to inform you that this is not a server-side problem. There is an issue with one of the jQuery slider carousel libraries that your website is using and this can be clearly seen in the Inspect Element > Console:

https://i.imgur.com/S7ZRCPJ.png

More specifically, the problem is this file:

https://www.hemeraperu.com/wp-content/themes/xstore/js/libs/slick.min.js

I have traced this further to a conflict with the plugin Variation Images Gallery for WooCommerce Pro. If you disable this plugin, the page loads without any problems on mobile devices.

I'm not sure what their support team has checked, but you should ask them to check again. Alternatively, you can keep the plugin Variation Images Gallery for WooCommerce Pro disabled.

Best Regards,
Mariyan Petrov
Senior Technical Support | SiteGround

Please let me know what can it be done.

Regards

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support staff only.

#441361 Copied In reply to: xstore wordpress critical error every time I install the plugin xstore core

Aldo Carrillo

Participant

April 17, 2025 at 15:54

Hi, even now the installation looks fine Ive encontered this error in mobile and desktop, can you please helpe me out to see where the problem is at?

please check te video for further details, its like the page try to reboot or something and then crashes.

Files is visible for topic creator and
support staff only.

#441038 Copied In reply to: xstore wordpress critical error every time I install the plugin xstore core
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Viewing 6 posts - 1 through 6 (of 6 total)

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