Forum Replies Created

Viewing 30 posts - 601 through 630 (of 731 total)
  • Avatar: 8theme
    8theme
    Support staff
    August 25, 2016 at 07:56

    Hello,

    Thank you for using our theme.

    Please provide us your web-site url so we could see what notice do you mean.

    As for brands: just don’t add them and you use your custom solution.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 25, 2016 at 07:50

    Just add your credentials to the “Private content” field and it will visible only to us.

    Avatar: 8theme
    8theme
    Support staff
    August 25, 2016 at 07:42

    Hello,

    Thank you for contacting us.

    Since we can’t access your web-site please provide a screenshot of what exactly do you want to add?

    Avatar: 8theme
    8theme
    Support staff
    August 25, 2016 at 07:21

    Please check now. We have resaved your permalinks structure and now it seems to work correct.

    Avatar: 8theme
    8theme
    Support staff
    August 25, 2016 at 07:16

    Hello,

    We just visited your web-site and don’t see any protection form, did you remove it?

    Avatar: 8theme
    8theme
    Support staff
    August 25, 2016 at 07:15

    Hello,

    Yes, try to use the following custom CSS code

    img.logo-fixed {
        max-width: 300px;
    }
    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 15:16

    Hello,

    Thank you for using our theme.

    As a quick solution you can add this CSS code to your custom CSS to make your sticky header blue

    .fixed-header.header-color-dark {
        background: #3d72b8;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 14:42

    Hi @grzesiekkolo,

    To make the newsletter section styled as our demo variant, you need to place the form code into the block with class: et-mailchimp (see the screenshot) https://gyazo.com/1d9e038fbce14bfdadcbd451b203002b
    This was made so the xstore styles do not conflict with Mailchimp styles. And so you may have the opportunity to use different plugin skins. If you need to change the form styles you may always write your own css in custom css area in Theme Settings.

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 14:06

    Hello,

    Thank you for using our theme.

    Try to add the following custom css code also to fix some issues. For more detailed help you should contact plugins developers.

    
    .MR-Widget .MRW-BtGo, .MR-Widget .MRW-BtGeoGo {
        padding: 10px;
    }
    .MR-Widget input {
        color: #090908!important;
        display: inline-block!important;
    }
    

    Regards
    Serg

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 13:53

    Please provide your admin access we will review maybe it is some problem with our theme.

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 12:07

    In this case use this image for popup background https://www.8theme.com/demo/xstore/wp-content/uploads/2016/05/pop-up-bg.png and set it’s sizes to 540x501px.

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 12:05

    Our theme doesn’t change any woocommerce mail functions so it is not relevant to our theme issues. Probably you need to contact woocommerce developers for help with their plugin issue.

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 10:48

    It is not clear for us how do you want to make your background looks like: transparent or not transparent? Our demo has fully transparent background for this popup like your screenshot http://prntscr.com/c9oyy6

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 09:52

    Hi,

    We are glad that you resolved your problem. Feel free to contact us in case of any other question.

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 08:03

    Just remove black background color and leave only the transparency to make it like our demo.

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 07:52

    Hello,

    Thank you for contacting us and reporting this error.

    Don’t worry about PHP Notice. It is harmless. You can hide it by disabling debug mode in wp-config.php file https://codex.wordpress.org/Editing_wp-config.php#Debug

    Our theme doesn’t have currency converter function. We just added a simple navigation here for demo.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 07:50

    Hello,

    Thank you for contacting us.

    Unfortunately, there is no such option in our theme. You can see all settings regarding woocommerce accounts in WooCommerce -> Settings -> Account.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 07:46

    Always glad to help you 🙂

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 07:45

    You are welcome.

    Avatar: 8theme
    8theme
    Support staff
    August 24, 2016 at 07:41

    Just add your widgets to rights places in Appearance -> Widgets.

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 15:44

    You are welcome! If you like our theme your good comment and 5 stars rating would be much appreciated. You can do it in your Downloads area https://themeforest.net/downloads

    Feel free to contact us if you need any other help.
    Thanks!

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 15:27

    Hello,

    Thank you for contacting us.

    We just investigated your web-site and see that it may be caused by some kind of resources of optimization from the server. Try to add the following code to the functions.php of the child theme to fix logo image performance glitch for frontend

        function etheme_get_logo_data() {
            $return = array(
                'logo' => array(),
                'fixed_logo' => array()
            );
    
            $logo_fixed = etheme_get_option('logo_fixed');
            if(!is_array($logo_fixed)) {
                $logo_fixed = array('url' => $logo_fixed);
            }
    
            $logoimg = etheme_get_option('logo');
    
            if(empty($logo_fixed['url'])) {
                $logo_fixed = $logoimg;
            }
    
            $page = etheme_get_page_id();
    
            $custom_logo = etheme_get_custom_field('custom_logo', $page['id'] );
    
            if($custom_logo != '') {
                $logoimg['url'] = $custom_logo;
            }
    
            $return['logo']['src'] = (!empty($logoimg['url'])) ? $logoimg['url'] : ETHEME_BASE_URI.'theme/assets/images/logo.png';
            $return['fixed_logo']['src'] = (!empty($logo_fixed['url'])) ? $logo_fixed['url'] : ETHEME_BASE_URI.'theme/assets/images/logo-fixed.png';
    
            $return['logo']['size'] = 100;//@getimagesize($return['logo']['src']);
            $return['fixed_logo']['size'] = 20;//@getimagesize($return['fixed_logo']['src']);
    
            return $return;
        }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 14:51

    Hello,

    Just tested your web-site and see that it has relatively good gtmetrix results and loads in 5-6 seconds. See the report here https://gtmetrix.com/reports/aksale.id/g0l5UbCI

    You can also check the points with low rate and read gtmetrix tips about your web-site optimization.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 07:54

    Hello,

    Thank you for the question.

    To make the newsletter section styled as our demo variant, you need to place the form code into the block with class: et-mailchimp (see the screenshot) https://gyazo.com/1d9e038fbce14bfdadcbd451b203002b
    This was made so the xstore styles do not conflict with Mailchimp styles. And so you may have the opportunity to use different plugin skins. If you need to change the form styles you may always write your own css in custom CSS area in Theme Settings.

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 07:53

    Hello,

    Just visited your web-site from Chrome and see that add to cart button with quantity input works just fine, do you still have the problem?

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 07:41

    Hello,

    Please, provide your website URL and admin access so we could see your problems.

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 07:25

    Great, you are welcome!

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 07:19

    Hello,

    It is possible to hide them with the following Custom CSS code

    .top-links .links {
        display: none;
    }

    Regards

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 07:18

    Hi @cengelhard,

    How can we help you? Do you have any question regarding our theme?

    Avatar: 8theme
    8theme
    Support staff
    August 23, 2016 at 07:17

    Okay, now we see the problem. It is most likely that you didn’t have “Shop” page installed with WooCommerce before importing dummy content. We will try to fix this bug in the future.

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    Viewing 630 results - 601 through 630 (of 731 total)
Viewing 30 posts - 601 through 630 (of 731 total)
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