Forum Replies Created

Viewing 30 posts - 511 through 540 (of 731 total)
1 2 3 … 17 18 19 … 23 24 25
  • Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:51

    Hello,

    Please, provide us your admin access to the live website so we could check it.

    Thank you

    #145874 Copied In reply to: Tabs are all open instead of hidden until selected
    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:39

    Hello,

    We just checked your website and see that response time is less than 1 second and it is not so slow. It is normal for WordPress website and it is not a problem. See a screenshot https://gyazo.com/600e3c17e44b7adf3446dc42bbe57318

    Regards

    #145869 Copied In reply to: Website speed is very slow
    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:36

    Hello,

    We just checked your website and see that average response time is small and your website is not slow https://gyazo.com/17922944c473b509e73d9fc8bb4cca6e

    As for backend it seems that your server blocks external requests and can’t load some resources like CDN select2 JS. Please, contact your hosting providers for help.

    Regards

    #145867 Copied In reply to: Back-end slow after HTTPS update
    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:28

    Hello,

    1. We see that you have added this code snippet that makes your logo scrunched on smaller devices

    2. You are able to manage texts visibility for different devices sizes in Revolution Slider. Here is a video tutorial that should help you https://www.youtube.com/watch?v=iyuxFo-WBiU

    Regards

    #145866 Copied In reply to: Tablet problems
    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:24

    Hello,

    1. You can change your fonts in Theme Options / Typography / Navigation

    2,3,4. These questions can be done only with additional code customization because there are not such options in our theme.

    Regards

    #145865 Copied In reply to: headxer menu
    Avatar: 8theme
    8theme
    Support staff
    November 15, 2016 at 11:17

    Hello,

    You can do this by adding this code snippet to the Custom CSS

    .footer-bottom .col-sm-6 {
    width:100%!important;
    text-align:center;
    }

    .footer-bottom .container > .row {
    display:block;
    }

    .footer-bottom .et-follow-buttons {
    text-align:center!important;
    }

    Regards

    #145863 Copied In reply to: Copyrights On Mobile
    Avatar: 8theme
    8theme
    Support staff
    October 12, 2016 at 10:46

    Unfortunately, there is no way to disable custom post types by placing some code to the child theme functions.php. You need to remove the line we sent you.

    As for custom styles, add empty function to the functions.php file in your child theme to remove all generated styles

    function etheme_assets() {}

    Regards

    #142394 Copied In reply to: Remove Portfolio and Static Blocks
    Avatar: 8theme
    8theme
    Support staff
    October 10, 2016 at 10:01

    Make it this way

    <?php if( is_singular('product') ): ?>
   <h2 class="product-subtitle">
   <?php echo do_shortcode(' [wc-ps tag="p"]'); ?>	
   </h2>	
<?php endif; ?>
    #142091 Copied In reply to: product subtitle
    Avatar: 8theme
    8theme
    Support staff
    October 10, 2016 at 09:59

    Hello,

    Thank you for purchasing our theme.

    You can import similar contact page in Theme Options -> Import/Export -> Dummy content -> Additional pages and import “Contacts organic” page.

    Regards

    #142089 Copied In reply to: How do i create my contact page like hipster theme contact page.
    Avatar: 8theme
    8theme
    Support staff
    October 10, 2016 at 09:53

    Hi there,

    Thank you for your question.

    In order to activate this hover effect, you need to upload additional images to your products galleries. Then a first image from the gallery will be used for the hover effect.

    Regards

    #142085 Copied In reply to: Hover effect on picture when bring mouse on it 2nd picture show
    Avatar: 8theme
    8theme
    Support staff
    October 10, 2016 at 09:50

    Hello,

    Thank you for contacting us.

    You can disable them by removing the following line in the file /wp-content/plugins/et-core-plugin/inc/post-types.php

    register_taxonomy( 'brand', array( 'product' ), $args );

    Regards

    #142084 Copied In reply to: Deactivating brands function
    Avatar: 8theme
    8theme
    Support staff
    October 10, 2016 at 09:15

    Hello,

    Thank you for the question.

    Here is a code snippet that you can place into the custom CSS area to fix this issue

    article.blog-post .zoom, article.post-grid .zoom {
    opacity: 1; 
    visibility: visible; 
}

    Regards

    #142077 Copied In reply to: product page quicklink not showing image
    Avatar: 8theme
    8theme
    Support staff
    October 10, 2016 at 09:08

    Hi,

    You need to wrap your code that displays this subtitle in a PHP IF_ELSE statement like this:

    <?php if( is_singular('product') ) {
echo $subtitle; // function that shows the subtitle
} ?>

    Regards

    #142075 Copied In reply to: product subtitle
    Avatar: 8theme
    8theme
    Support staff
    October 6, 2016 at 13:23

    Hello,

    Our product page structure is a bit different from standard WooCommerce that this plugin is developed for. So you probably need to add a code for the subtitle manually to the file xstore/woocommerce/global/breadcrumb.php

    Regards

    #141797 Copied In reply to: product subtitle
    Avatar: 8theme
    8theme
    Support staff
    October 6, 2016 at 07:51

    Hello,

    Thank you for the question.

    Single product page may be edited in the file single-product-content-fixed.php and there you can place your button after stars or after product name.

    Regards

    #141725 Copied In reply to: button on template
    Avatar: 8theme
    8theme
    Support staff
    October 5, 2016 at 13:15

    You are welcome 🙂

    #141629 Copied In reply to: slider image
    Avatar: 8theme
    8theme
    Support staff
    October 5, 2016 at 09:22

    Simply edit your page with Visual Composer and remove a row containing this slider completely. Write us if you are not able to do this.

    #141571 Copied In reply to: slider image
    Avatar: 8theme
    8theme
    Support staff
    October 5, 2016 at 09:12

    Hello,

    Could you please provide a screenshot of what image do you want to remove?

    Regards

    #141568 Copied In reply to: slider image
    Avatar: 8theme
    8theme
    Support staff
    October 5, 2016 at 09:03

    Hello,

    Thank you for contacting us.

    You can easily create such layout on your web-site with Visual Composer editor. Here is a link where you can find a lot of useful video tutorials that will help you in using this plugin https://vc.wpbakery.com/video-tutorials/

    But the best option for you will be to import this page via Theme Options -> Import / Export. It will create the exact layout with all the necessary elements, slider, texts etc.

    Regards

    #141564 Copied In reply to: xstore theme home page
    Avatar: 8theme
    8theme
    Support staff
    October 5, 2016 at 08:27

    Thank you. To fix this problem you need to edit this page in admin panel and change margin bottom value to 20px for the first row with Revolution slider element using Visual Composer editor.

    Regards

    #141553 Copied In reply to: Wanna import 'hipster' demo content of theme
    Avatar: 8theme
    8theme
    Support staff
    October 5, 2016 at 08:22

    Hello,

    Thank you for investigating our code reporting this issue.

    Yes, we see that there is a typo in the key to one our theme options. But it is harmless bug and it is not necessary to fix it since when we will change this key all users after update may loose some configuration that stored in their databases.

    Regards

    #141552 Copied In reply to: Possible Bug in breadcrumb.php
    Avatar: 8theme
    8theme
    Support staff
    October 4, 2016 at 12:43

    Hello,

    Thank you for contacting us.

    You can add a link to your banner via Link option for this element of Visual Composer. See a screenshot https://gyazo.com/639aeba9cffa234b6f01132236a6cd75

    Regards

    #141474 Copied In reply to: 8 theme Banner with mask setting
    Avatar: 8theme
    8theme
    Support staff
    October 4, 2016 at 07:37

    Hello,

    Please provide your admin access so we could see what is wrong with your video for the product.

    Regards

    #141419 Copied In reply to: Content Not FOund for Uploaded Video
    Avatar: 8theme
    8theme
    Support staff
    October 4, 2016 at 07:36

    Hello,

    You can remove it by removing or commenting this line of code in the file wp-content/plugins/et-core-plugin/inc/post-types.php

    add_action('init', array($this, 'register_post_types'), 1);

    Regards

    #141418 Copied In reply to: Remove Portfolio and Static Blocks
    Avatar: 8theme
    8theme
    Support staff
    October 4, 2016 at 07:23

    Hello,

    We are glad that you have found the solution. Feel free to contact us if you have any additional questions.

    Regards

    #141416 Copied In reply to: Error after theme update
    Avatar: 8theme
    8theme
    Support staff
    October 4, 2016 at 07:22

    Hi,

    We just checked pinterest link on your web-site and it works well for us. See this gif

    https://gyazo.com/95c2036822ad0a225e1e57a723c2b728

    #141415 Copied In reply to: Social icons in the header
    Avatar: 8theme
    8theme
    Support staff
    September 30, 2016 at 07:28

    Are you able to provide us your web-site link so we could see this problem live?

    Regards

    #141158 Copied In reply to: Cant make header transparent and slider underneath it!
    Avatar: 8theme
    8theme
    Support staff
    September 29, 2016 at 15:43

    Try to to your custom CSS also the following code snippet

    .vc_row.et-parallax-right {
    background-attachment: inherit!important;
}

    Regards

    #141103 Copied In reply to: background image
    Avatar: 8theme
    8theme
    Support staff
    September 29, 2016 at 15:33

    Hello,

    Thank you for contacting us.

    As PayPal integration is more relevant to WooCommerce plugin so you can find useful information in their documentation https://docs.woocommerce.com/document/paypal-standard/#section-6

    Regards

    #141100 Copied In reply to: Integrating Woocommerce with Paypal
    Avatar: 8theme
    8theme
    Support staff
    September 29, 2016 at 15:28

    Hi,

    Try to add the following code snippet to this page Custom CSS field in Visual Composer

    .vc_row { background-position: center right!important; }

    #141098 Copied In reply to: background image
  • 1 2 3 … 17 18 19 … 23 24 25
    Viewing 540 results - 511 through 540 (of 731 total)
Viewing 30 posts - 511 through 540 (of 731 total)
1 2 3 … 17 18 19 … 23 24 25

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