Forum Replies Created

Viewing 29 posts - 1 through 29 (of 29 total)
  • Avatar: Aasem
    Aasem
    Participant
    July 25, 2023 at 01:31

    That’s very true. Thanks a lot.
    I totally forgot I added this very early in the site’s development. And because I recently added BC on the product page builder separately, I didn’t remember it was disabled site-wide on other WC pages.

    I appreciate your help and fantastic support so much.

    Avatar: Aasem
    Aasem
    Participant
    July 21, 2023 at 16:45

    Thanks a lot. But I still can’t see the category name/breadcrumb on any product category page or the option to do so!

    Avatar: Aasem
    Aasem
    Participant
    July 19, 2023 at 17:51

    The user should have full access now.

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    July 18, 2023 at 16:53

    I already tried all that. But something is not right. I don’t know what!

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    March 29, 2023 at 17:50

    Thanks a lot Rose. Appreciate your very informative support.
    The issue is now fixed.
    Thank you so much.

    Avatar: Aasem
    Aasem
    Participant
    March 27, 2023 at 18:00

    The page link and the video link are in the private area.

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    March 26, 2023 at 18:19

    The one-page menu was enabled. Disabling it fixed this issue. Sorry for this.

    Avatar: Aasem
    Aasem
    Participant
    March 26, 2023 at 18:16

    Another issue: The first menu item has an underline (is in active mode) while it is not really active, hovered, or has a link of the same page!
    Please advise
    Fixed it by disabling the one page menu option.

    Avatar: Aasem
    Aasem
    Participant
    March 26, 2023 at 17:29

    Thanks Rose.

    1/ Yes. It was fixed by switching on the overflow.
    The problem that still exists is the background overlay on mobile devices, particularly IOS. The main background loads first then the overlay loads after it by about a second. This happens with each slide on any browser on iPhone!

    2/ That fixed it. Thanks a lot.

    Avatar: Aasem
    Aasem
    Participant
    March 25, 2023 at 19:49

    Also, the mobile submenu opens only by clicking the down arrow, not by clicking the parent item itself!

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    March 24, 2023 at 17:45

    Thanks Tony.
    It was off. I switched it on and that fixed the issue, but, the background overlay loads after the slide is displayed by about 1 second on all browsers on IOS 15.5.
    I tested on android and the issue doesn’t occur!
    Please advise

    Avatar: Aasem
    Aasem
    Participant
    March 23, 2023 at 18:45

    Just forgot to mention that this happens if the Ken Burns effect is active

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    March 21, 2023 at 20:52

    . Thanks a lot Tony for your amazing support.
    Really appreciate your help guys.

    Avatar: Aasem
    Aasem
    Participant
    March 20, 2023 at 02:32

    Disabling all plugins fixed the “Select Options” issue, but the month translation is the same. So, I just picked the only numbers formula for the date and all issues are now fixed.
    Thank you

    Avatar: Aasem
    Aasem
    Participant
    March 15, 2023 at 13:42

    This is Awesome! Thanks a lot Tony.
    Really appreciate your great support guys.
    Have a great day

    Avatar: Aasem
    Aasem
    Participant
    March 14, 2023 at 17:41

    For some reason, it is now totally fixed! The 2 buttons now have 2 color variants (light for the cart, and dark for checkout. https://prnt.sc/D5GInN9o9Dvl
    Thanks for your help. I will let you know if this issue occurs again on its own.

    Avatar: Aasem
    Aasem
    Participant
    March 14, 2023 at 13:24

    Yes, I made it inactive and the navigation arrows work fine.
    This was just a note to avoid any future potential incompatibilities on its release.
    Thanks a lot.

    Avatar: Aasem
    Aasem
    Participant
    March 14, 2023 at 13:08

    I managed to fix the translation issue, but, the button color change is still a problem.

    I also noticed a difference in the classes inside the mini cart that opens on the variable product page, they are not the same as on any other page or even when adding a product to the cart from the related products on the same page!

    Please advise.

    Avatar: Aasem
    Aasem
    Participant
    March 13, 2023 at 17:33

    Disabling litespeed fixes the mini cart count/emptiness issue, but not the languages for the variable product (Select options) or the mini cart language on the single variable product page!

    Avatar: Aasem
    Aasem
    Participant
    March 13, 2023 at 16:41

    Also, after adding products to the cart (from the product page or shop), and then clicking the logo to go back to the homepage, the mini cart becomes empty!
    We use LiteSpeed cache and I’d like to know if there is a way to exclude the mini cart in the main header from being cached.

    Thanks

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    March 13, 2023 at 13:44

    It is very common with variable products.
    Two more things I noticed:
    – The “Checkout” button in the mini cart used to be dark button in dark brown, but when this issue occurs, it has the same button color as “View Cart”, which is light brown.

    – Adding products from the related products slider on a variable product page, causes the same issue.

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    March 8, 2023 at 17:16

    This is awesome!
    Thank you so much.

    Have an amazing day/evening.

    Avatar: Aasem
    Aasem
    Participant
    March 8, 2023 at 16:22

    just scroll down to the products carousel and click add to cart and the off-canvas mini cart will pop up behind the advanced sticky header.

    Please contact administrator
    for this information.
    Avatar: Aasem
    Aasem
    Participant
    March 8, 2023 at 16:07

    Awesome! Thanks a lot Rose.

    One more issue, when I click add to cart while the advanced sticky header is visible, the off-canvas cart shows up behind the header:
    https://nimb.ws/EtwWMn
    If there is a way to fix it, please let me know.

    Thanks a lot in advance.

    Avatar: Aasem
    Aasem
    Participant
    March 7, 2023 at 15:03

    Found it! It was overridden by another plugin!
    Thanks for the help.
    Have a great day.

    Avatar: Aasem
    Aasem
    Participant
    March 7, 2023 at 14:34

    Thanks a lot. Appreciate your help so much.
    One final help request; there is no string for this message on the order status/thank you page: https://nimb.ws/KQX8wA
    “Thanks and You’re Awesome”
    I searched loco strings on Woocommerce, XStore core plugins, and XStore theme!

    Avatar: Aasem
    Aasem
    Participant
    March 7, 2023 at 14:13

    Thanks so much, Rose.
    The meta is translated but the sharing disappeared!
    Is there a way to fix it?
    Was the translation of the product meta done through loco or did you edit any core files?

    Avatar: Aasem
    Aasem
    Participant
    March 7, 2023 at 13:35

    By the way, the strings in the thank you page/order status were translated successfully except for the “Thanks “CUSTOMER” message” itself! Couldn’t find a string for it!
    Is possible to translate the thank you page or change the message as a theme option?

    Avatar: Aasem
    Aasem
    Participant
    March 7, 2023 at 13:30

    Thanks.
    I disabled the mobile content optimization and will let you know if it occurs again.

    Please contact administrator
    for this information.
  • Viewing 29 results - 1 through 29 (of 29 total)
Viewing 29 posts - 1 through 29 (of 29 total)
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