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Topic: you tube video not playing in row background

Manmohan Singh

Participant

May 8, 2020 6:02 pm

you tube video is not playing in the row background of my front page.
Theme version: 6.2

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support staff only.

#236574 copied to clipboard

Rose Tyler

Support staff

May 9, 2020 7:15 am

Hello,

Try to use this link like this – https://www.youtube.com/watch?v=V…..KZ-XUg

Regards

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Manmohan Singh

Participant

May 9, 2020 8:34 am

it’s still not playing. pls chk have provided you temporary login. Pls make it fast, it’s a request as my site is pending cause of this video only. One more request pls let me know also how you did it, so that i can change videos in future myself.

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support staff only.

#236628 copied to clipboard

Rose Tyler

Support staff

May 9, 2020 10:06 am

Dear,

Please check now – http://prntscr.com/sdm3m0

Regards

#236634 copied to clipboard

Manmohan Singh

Participant

May 9, 2020 3:00 pm

thanks, but video is not playing on mobile. one more issue video player is also not playing the youtube video, it’s just displaying the url on screen.

#236652 copied to clipboard

Rose Tyler

Support staff

May 9, 2020 3:47 pm

1) Please read this topic – https://www.8theme.com/topic/video-background-doesnt-play-on-mobile-iphone/
2) Describe the problem with URL in more detail, provide screenshots.
Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here.

Regards

#236655 copied to clipboard

Manmohan Singh

Participant

May 9, 2020 5:46 pm

thanks alot for your help, rose.

#236661 copied to clipboard

Rose Tyler

Support staff

May 10, 2020 7:01 am

You’re welcome!

Regards

#236688 copied to clipboard