Xstore – wrong image size on the xbrands

This topic has 12 replies, 3 voices, and was last updated 1 month, 2 weeks ago ago by Tony Rodriguez

  • Avatar: henrik
    henrik
    Participant
    April 24, 2026 at 13:38

    the brand image not perfect..

    have remove the css.
    and use the 73 x 23 px size..

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    support staff only.
    11 Answers
    Avatar: henrik
    henrik
    Participant
    April 24, 2026 at 13:46

    is there different on the “brands” from woocoomerce.. and xstore brands ?

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 25, 2026 at 07:58

    Hello @henrik,

    If you would like us to assist you with configuring the brand image on your single product page, please provide us with temporary wp-admin access and the URL of the product that includes the brand section.

    Regarding your other question about the difference between WooCommerce Brands and XStore Brands:
    – WooCommerce Brands: Introduced in a recent WooCommerce update (version 9.6), this feature allows users to assign brands to products natively within WooCommerce.
    – XStore Brands: A custom branding feature developed by 8Theme before WooCommerce introduced its own brand functionality. It is integrated with XStore’s widgets and elements.

    For more details, please visit: https://www.8theme.com/documentation/xstore/woocommerce/differences-between-brands-from-the-woocommerce-plugin-and-from-xstore-theme-which-to-choose-and-how-to-disable-unnecessary-ones/

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: henrik
    henrik
    Participant
    April 27, 2026 at 08:37

    hello. will fix.

    but If I get the size of the image size.. then I can make it..
    but this have to be a bugs after the update then ??

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 27, 2026 at 13:55

    Hello @henrik,

    Thank you for your message. Unfortunately, we are having some difficulty understanding your request. Could you please provide us with additional details, such as screenshots or a short video, to help us better understand the issue?

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: henrik
    henrik
    Participant
    April 27, 2026 at 14:22

    hello.
    will send you 🙂

    Please contact administrator
    for this information.
    Files is visible for topic creator and
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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 28, 2026 at 06:04

    Hello @henrik,

    Thank you for providing the details. We noticed that the image you uploaded for your brand is quite small, which affects its display quality. To ensure a high-quality image on your single product page, please upload a larger version of your brand thumbnail. The image will then be resized proportionally using CSS, maintaining good visual quality.

    If you would like to make your current brand image appear smaller, please use the following custom CSS in your Theme Options -> Theme Custom CSS -> Global CSS:

    .single-product .product_brand img {  
        height: auto;  
        max-height: unset;  
        width: auto;  
        max-width: 70px;  
    }

    If you have any further questions, please provide us with more details about your request and the result you would like to achieve.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Avatar: henrik
    henrik
    Participant
    April 28, 2026 at 12:57

    its the same..

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    April 28, 2026 at 14:52

    Hello @henrik,

    We can confirm that it is now displayed correctly on your single product pages. The issue on your side may be caused by caching. Therefore, we kindly ask our customers to clear their browser cache and any plugin cache (if applicable) after making CSS modifications, or to check the page using an incognito browser window.

    Best regards,
    Jack Richardson
    The 8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: henrik
    henrik
    Participant
    April 29, 2026 at 09:09

    Yes. Nice… Close the ticket 🙂

    Avatar: henrik
    henrik
    Participant
    April 29, 2026 at 09:09

    Thanks for the support! My topic “Xstore – wrong image size on the xbrands” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 29, 2026 at 09:09

    Dear henrik,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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