Xstore wishlist and compare page issues - by HmirceaD

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

  • Avatar: HmirceaD
    HmirceaD
    Participant
    December 6, 2023 at 16:44

    Hello,

    I noticed a couple of bugs regarding the compare and wishlist functionalities on my store.

    I use the built in wishlist and compare functionality in xstore.

    I noticed when adding products to compare they sometimes also automatically get added to the compare page (and the other way around).

    Also sometimes when a product is deleted from the wishlist (when having many wishlist items) all of the items get deleted instead of just the one you wanted to delete (same thing for the compare page).

    Let me know how to fix this.

    Thanks!

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2023 at 09:04

    Hello, HmirceaD,

    Thank you for contacting us and for using XStore.

    In order to troubleshoot issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and temporarily disable CDN cache > check the compare and wishlist functionalities again. It is possible that one of the additional plugins is causing problems.

    Kind Regards,
    8theme team

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