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XStore issue with MuultiVendorX plugin while registering new users/clients

This topic has 13 replies, 2 voices, and was last updated 10 hours, 23 minutes ago ago by Jack Richardson

Marios

Participant

February 4, 2026 at 23:36

Hi,
Im trying to setup the MultiVendorX plugin on XStore theme and there seems to be an issue with the client registration.
I contacted initially the MultiVendorX developers and they investigated and pointed me to you.
I will paste below their answer from their support/developers which might help.

https://multivendorx.com/

Content is visible for topic creator and
support staff only.

#465416 Copied

12 Answers

Marios

Participant

February 4, 2026 at 23:39

Message below is from MultiVendorX support.

=============
Hi again,

Our team has further investigated the vendor registration issue and found that it is related to your active theme. The theme is using a registration redirection template with a higher priority, which overrides the default MultiVendorX redirection. As a result, when the theme is activated, the registration flow follows the theme’s redirection instead of the MultiVendorX default behavior, causing the issue you’re experiencing.

To resolve this, we kindly suggest reaching out to your theme support team and requesting them to lower the priority of their redirection hook. This will allow the MultiVendorX default redirection to take precedence and should resolve the issue.

Alternatively, you may contact your theme team and keep us in the loop at contact@multivendorx.com
, so we can coordinate with them directly and help ensure a proper resolution.

Please let us know if you need any further assistance from our end – we’ll be happy to help.
=============

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Jack Richardson

Support staff

February 5, 2026 at 13:34

Hello @Marios,

As you are in contact with the mentioned plugin, could you please ask which specific redirection (or provide a screenshot of the code) is blocking their request? We have several such redirects set in our theme code.

Additionally, would it be appropriate to apply the WordPress filter (https://developer.wordpress.org/reference/functions/apply_filters/) to adjust the priority of our hook, so that even when using a child theme, it would be possible to modify the priority and ensure that the one from our theme has a lower priority than what the multivendor plugin requires?

Best regards,
Jack Richardson
8Theme Team

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Marios

Participant

February 5, 2026 at 21:41

Hi Jack,

Thank you for your reply.

The issue is when a new user registration is triggered from the frontend BUT i forwarded your answer to them and lets wait for them to give us specific location, steps, info.

Regards,
Marios C.

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Jack Richardson

Support staff

February 6, 2026 at 07:28

Hello @Marios,

Thank you. We will wait for their feedback. We also noticed that there is no demo installed on your website, or the content has been reset, so we are not sure if it is appropriate for us to check your current settings. We would like to know whether social authorization via Google or Facebook is enabled, as login redirects related to these services may conflict with MultivendorX.

In any case, we will await their feedback, and if possible, please provide screenshots or videos to help us understand which parts of the code may be causing the issue.

Best regards,
Jack Richardson
The 8Theme’s Team

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Marios

Participant

February 6, 2026 at 15:50

There was a demo importted but not sure who touched it. i provided the same access to them.
I now reverted the demo back.

No social login was used. Just normal register.
Pasting below their answer.

==================
Hello Marios,

You may share the details below with the theme team.

When a user registers through our vendor registration flow, our plugin is designed to redirect the user to the vendor dashboard upon successful registration. However, when the theme is enabled, the user is instead being redirected to the My Account page.

For handling this redirection, we use the following WooCommerce filter:
woocommerce_registration_redirect

It appears that the theme may be overriding or modifying this default redirection behavior. If the theme team requires any additional information or clarification from our team, please feel free to let us know and we’ll be happy to assist further.
==================

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Jack Richardson

Support staff

February 6, 2026 at 17:03

Hello @Marios,

We have the following code in our xstore/framework/woo.php file:
add_filter( 'woocommerce_registration_redirect', 'force_proper_registration_redirect', 999 );

We would like to ask whether the issue could be resolved by modifying the code as follows:
add_filter( 'woocommerce_registration_redirect', 'force_proper_registration_redirect', apply_filters('etheme_woocommerce_registration_redirect_priority', 999) );

This would allow the customer to set a modified filter in their child-theme/functions.php file, for example:
add_filter('etheme_woocommerce_registration_redirect_priority', function($value) { return 10; });

Could the plugin developers please confirm if this solution is appropriate for ensuring compatibility with the MultivendorX registration process, and advise what priority value the customer should use to make it work correctly?

Best regards,
Jack Richardson
The 8Theme’s Team

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Marios

Participant

February 6, 2026 at 17:40

Hi Jack and thank you for the super quick response.
Im sending them your reply now and will let you know as soon as they reply back.

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Jack Richardson

Support staff

February 8, 2026 at 18:18

Hello @Marios,

Thank you for informing us. We will wait for their feedback following your conversation with them.

Best regards,
Jack Richardson
The 8Theme Team

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Marios

Participant

February 9, 2026 at 08:50

Hi Jack, below their reply

——–
Hello Marios,

Thank you for sharing the details and the proposed approach.

To ensure compatibility with the MultiVendorX registration process, we kindly request the theme team to lower the priority of their filter and register our filter with a priority of 999, and then check the behavior.

If any further assistance is needed from our end, please do let us know. We’ll be happy to help.
——–

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Jack Richardson

Support staff

February 9, 2026 at 09:24

Hello @Marios,

Thank you for providing the details. As we previously mentioned in the following topic: https://www.8theme.com/topic/xstore-issue-with-muultivendorx-plugin-while-registering-new-users-clients/#post-465540, we have temporarily implemented the suggested solution on your website. We tested the registration process on your Vendor Registration page, and it appears to be working correctly now: https://prnt.sc/0olfXiIstUw-.

Please check it on your side as well. Kindly note that the changes we made will be lost after a theme update, as the latest version does not yet include this modification. However, if this solution resolves your issue, we will include the fix in the next update.

Best regards,
Jack Richardson
The 8Theme’s Team

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Marios

Participant

February 10, 2026 at 07:56

Hi Jack, they checked it and they said something was fixed but no all.
Can i please have an email address which i can give them or to add you both on an email thread to discuss? Because now I’m copy pasting messages between 2 ticketing systems and it’s not easy.

Thank you for your support!

Regards,
Marios C.

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Jack Richardson

Support staff

February 10, 2026 at 09:20

Hello @Marios,

You may share the following email address: 8themes@gmail.com.

Best regards,
The 8Theme Team

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