X.store update failed I tried updating the theme

This topic has 4 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Jade

  • Avatar: Jade
    April 4, 2024 at 22:05

    Hello, I got this error message when I tried updating my theme. Can you tell me what I did wrong please.

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    3 Answers
    Avatar: Jade
    April 4, 2024 at 22:06

    If needed

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 5, 2024 at 07:28

    Hello, Jade,

    We have noticed from the screenshot you provided that there was an attempt to install a plugin as if it were a theme. We would like to kindly remind you that plugins should be installed through the designated Plugins section.

    Furthermore, we have taken the liberty of updating the Core plugin on your website. We kindly ask you to verify the update at your earliest convenience.

    Best regards,
    The 8Theme Team

    Avatar: Jade
    April 7, 2024 at 23:22

    Awesome thank you so much!

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