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  Jacky

  Participant

  April 28, 2016 10:50 am

  Hello again,

  The following ticket has just been closed: https://www.8theme.com/topic/no-visible-widget-area/.

  I was however somewhat too quick to give a cheerful answer. “The issue has been resolved” for sure but he/she just disabled the translation for the theme…

  Obviously I would like the theme to be translated, that’s what WPML is for ofcourse. So now I’m stuck again with the same issue. I think I can work around the widgets by disabling as he/she did > add the widgets > enable it again > translate the widgets. But that would be less than ideal.

  Greetings,
  Jacky

  #123318 copied to clipboard

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  Jack Richardson

  Support staff

  April 28, 2016 11:41 am

  Hello,

  As I see your site is translated.
  Please clarify what issue you’re experiencing.

  Best regards,
  Jack Richardson.

  #123325 copied to clipboard

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  Jacky

  Participant

  April 28, 2016 11:59 am

  Hello,

  See above image (first reply):
  Option 1 is currently selected on the site. This ensures that the theme and plug-ins will be translatable. However when this option is selected I can’t see my widget area anymore (back-end).
  When Option 2 is selected I can see the widget area but the theme isn’t translated anymore, as suggested the option will do.

  Yes the site is translated, but I can’t see the widgets when that option is selected or WPML is deactivated.

  Greetings,
  Jacky

  #123330 copied to clipboard

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  Eva Kemp

  Support staff

  April 29, 2016 10:21 am

  Hello,

  Please update the plugins WPML Translation Management и WPML Multilingual CMS at first.
  Let us know when it’s done.

  Thank you.

  Regards,
  Eva Kemp.

  #123484 copied to clipboard

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  Jacky

  Participant

  April 29, 2016 12:12 pm

  Done

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  Jack Richardson

  Support staff

  April 29, 2016 4:18 pm

  Hello,

  We’ve forwarded the issue to our developers. Once there is a reply we’ll let you know.

  Thank you for your patience.

  Best regards,
  Jack Richardson.

  #123568 copied to clipboard

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  Eva Kemp

  Support staff

  May 5, 2016 6:30 pm

  Hello,

  We’re sorry for a delay.
  The issue has been fixed.
  Please check now.

  Regards,
  Eva Kemp.

  #124240 copied to clipboard

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