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WPML, Widgets and more - by Jacky - on WordPress WooCommerce support

This topic has 7 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

Jacky

Participant

April 28, 2016 at 10:50

Hello again,

The following ticket has just been closed: https://www.8theme.com/topic/no-visible-widget-area/.

I was however somewhat too quick to give a cheerful answer. “The issue has been resolved” for sure but he/she just disabled the translation for the theme…

Obviously I would like the theme to be translated, that’s what WPML is for ofcourse. So now I’m stuck again with the same issue. I think I can work around the widgets by disabling as he/she did > add the widgets > enable it again > translate the widgets. But that would be less than ideal.

Greetings,
Jacky

#123318 Copied

6 Answers

Jack Richardson

Support staff

April 28, 2016 at 11:41

Hello,

As I see your site is translated.
Please clarify what issue you’re experiencing.

Best regards,
Jack Richardson.

#123325 Copied

Jacky

Participant

April 28, 2016 at 11:59

Hello,

See above image (first reply):
Option 1 is currently selected on the site. This ensures that the theme and plug-ins will be translatable. However when this option is selected I can’t see my widget area anymore (back-end).
When Option 2 is selected I can see the widget area but the theme isn’t translated anymore, as suggested the option will do.

Yes the site is translated, but I can’t see the widgets when that option is selected or WPML is deactivated.

Greetings,
Jacky

#123330 Copied

Eva Kemp

Support staff

April 29, 2016 at 10:21

Hello,

Please update the plugins WPML Translation Management и WPML Multilingual CMS at first.
Let us know when it’s done.

Thank you.

Regards,
Eva Kemp.

#123484 Copied

Jacky

Participant

April 29, 2016 at 12:12

Done

#123494 Copied

Jack Richardson

Support staff

April 29, 2016 at 16:18

Hello,

We’ve forwarded the issue to our developers. Once there is a reply we’ll let you know.

Thank you for your patience.

Best regards,
Jack Richardson.

#123568 Copied

Eva Kemp

Support staff

May 5, 2016 at 18:30

Hello,

We’re sorry for a delay.
The issue has been fixed.
Please check now.

Regards,
Eva Kemp.

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