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Woocommerce update to 2.6.2 and blanco 3.5.2

This topic has 6 replies, 2 voices, and was last updated 7 years, 9 months ago ago by Eva Kemp

gloria

Participant

July 15, 2016 at 11:58

Hi there,

thank you so much for your all support.
today I’ve upgrade as blanco 3.5.2(lastest one and you said it is compatible with woocommerce 2.6X and woocommerce 2.6.2).

However, when I click any product image from first page or product page,
product detail pages or contents are disapeared!

I just can see blank page..

Please check why it is happen and how I can fix it asap.

Thanks,
Gloria

#133762 Copied Theme version: 3.5.2 WooCommerce version: 2.6.2

5 Answers

Eva Kemp

Support staff

July 15, 2016 at 12:24

Hello,

Try to delete “woocommerce” folder in the directory wp-content/themes/blanco/ and reupload it from a new theme package.

Regards,
Eva Kemp.

#133767 Copied

gloria

Participant

July 15, 2016 at 12:52

Hi Eva,

I’ve deleted “woocommerce” folder in the directory wp-content/themes/blanco/, but do you mean I just refresh the website?

what do you mean ‘reupload it from a new theme package.’??

when I just refresh the website and when I click the image, the design looks very strange, not displayed properly…

I am very frustrated in this version upgrade issues.

and also i need to change the telephone image with my own number, so I put the new image into the /wp-content/themes/blanco/images/assets but still it shows original image.

Please advise this one.

thanks,
Gloria

#133772 Copied

Eva Kemp

Support staff

July 15, 2016 at 13:27

Hello,

You need upload “woocommerce” folder to wp-content/themes/blanco directory from the theme package you downloaded (open extracted archive and in “blanco” directory you’ll find “woocommerce” folder, upload it to wp-content/themes/blanco on your server).

Do you mean this image http://prntscr.com/bt8ayz ? Isn’t it correct now?

Regards,
Eva Kemp.

#133774 Copied

gloria

Participant

July 15, 2016 at 14:42

Thanks,

when I upgrade the blanco today, of course I transfered it from theme package to the server via FTP, but may be it was not transfered 100% as network or ftp connection problems.

now I’ve transfered it again and it works well.

thanks you so much for your support.

#133788 Copied

Eva Kemp

Support staff

July 15, 2016 at 15:49

Hello,

You’re welcome.

Regards,
Eva Kemp.

#133793 Copied
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Woocommerce update to 2.6.2 and blanco 3.5.2

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