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Woocommerce out date file - by dchhuang - on WordPress WooCommerce support

This topic has 96 replies, 7 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

dchhuang

Participant

June 1, 2016 at 16:54

1. Mage Menu: 2.”Only First Level items can enable the Mega Menu. Click the Arrow icon next to any First Parent Level menu item to expand the Option box. In Design drop-down select Full Width/Full Width Open by Click type.”—where is “Arrow icon” at Menus admin page?? (screen shot for me!)

2. Account menu show at header “right side panel”??

3. just check spam folder, no any email from my website.

thank you

#128013 Copied

Jack Richardson

Support staff

June 1, 2016 at 20:05

Hello,

1. Please look at the screenshot:
http://storage8.static.itmages.com/i/16/0601/h_1464807222_3529653_979b74f119.jpeg

2. Sidebar on My Account page can be enabled in Theme Options > Shop > Enable sidebar on “My Account” page > On.

3. I’ve checked registration form and successfully received the notification that my account was registered:
http://storage4.static.itmages.com/i/16/0601/h_1464807880_6454924_9759a6d7c4.jpeg

Best regards,
Jack Richardson.

#128036 Copied

dchhuang

Participant

June 1, 2016 at 23:19

1. My menus page doesnt have mega menu design.

#128052 Copied

Jack Richardson

Support staff

June 2, 2016 at 08:15

Hello,

This is because you’re using old theme version.
Update the theme to 3.0.1 version.

Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#128081 Copied

dchhuang

Participant

June 11, 2016 at 04:27

hi,
can you help me to update the theme.
and I want to change the domain for this theme.
can you still support after i change the domain? I need to the the other domain for wholesale website.
thank you

#129227 Copied

dchhuang

Participant

June 11, 2016 at 05:01

single product page display different from the theme demo.

Please, contact administrator
for this information.

#129228 Copied

Robert Hall

Support staff

June 11, 2016 at 07:58

Hello @dchhuang,

We provide support only for one site.
If you want to get support for other domain name you have to buy other license.

Also I’ve just updated the theme for you. Please check it.

Regards,
Robert Hall

#129231 Copied

dchhuang

Participant

June 11, 2016 at 15:55

hi,
I mean I change the this theme to other domain. and this theme also doesn’t custom anythings. nyonlineshopping domain is not for business need now. I am not gonna to use it now. I dont want to waste this theme and spend extra to buy one.
thank you

#129245 Copied

Eva Kemp

Support staff

June 13, 2016 at 08:53

Hello @dchhuang,

In this case we’ll keep supporting the theme.
Do you have other questions?

Regards,
Eva Kemp.

#129289 Copied

dchhuang

Participant

June 14, 2016 at 02:40

Hi,
I already change the domain name.

Please, contact administrator
for this information.

#129464 Copied

Jack Richardson

Support staff

June 14, 2016 at 10:48

Hello @dchhuang,

We provide support for minor customizations like style changes in custom.css file, help with our theme configuration, but we don’t provide support if you want to changes theme templates totally or add any new function to the theme. This requires additional customization which you can order here https://www.8theme.com/customization-services/ .

Best regards,
Jack Richardson.

#129508 Copied

dchhuang

Participant

June 16, 2016 at 14:14

need help for some question

Please, contact administrator
for this information.

#129938 Copied
Eva Kemp

Support staff

June 16, 2016 at 14:41
Hello,

1./2. Unfortunately the link can be changed for all products only. There is no option to set custom links in Products element in Visual Composer.

3. It can be done via css code in custom.css file.
Please specify what categories exactly you want to hide.

4. Use this code in custom.css file:
```
.install-menu-info {
   display: none;
}
```
How to create custom.css you can watch in this tutorial

5. Legenda logo is just an image, it’s not text.

6. As I see you’re using 3.0.1 theme version. What exactly do you want to update?

7. Sorry, your query is unclear. Please show a screenshot what you want to achieve.

8. You need contact your hosting provider support regarding SSL certificate installation.

Regards,
Eva Kemp.
#129957 Copied
dchhuang

Participant

June 16, 2016 at 14:43

Question:

Please, contact administrator
for this information.

#129958 Copied

dchhuang

Participant

June 16, 2016 at 14:48

question-2:

Please, contact administrator
for this information.

#129966 Copied

Jack Richardson

Support staff

June 16, 2016 at 14:48

Hello,

9. Go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick needed elements.

10. You have to contact Woocommerce support as this is not related to theme configuration.

Best regards,
Jack Richardson.

#129967 Copied

dchhuang

Participant

June 16, 2016 at 15:22

Question 3, 5,7,8

Please, contact administrator
for this information.

#129973 Copied

dchhuang

Participant

June 16, 2016 at 15:37

question 4

Please, contact administrator
for this information.

#129979 Copied

dchhuang

Participant

June 16, 2016 at 17:27

question 1,2

Please, contact administrator
for this information.

#129991 Copied

Eva Kemp

Support staff

June 16, 2016 at 19:31

Hello,

3. Unfortunately there is no such option.

5. The font was used “Garvis Pro”.

7. You have to contact Woocommerce support regarding your query.

8. You need copy the code of your SSL label and add it in static block for the footer.

4. I’ve edited the code. Please check now.

12. I’ve added the code on Wishlist page in CSS block:
http://storage7.static.itmages.com/i/16/0616/h_1466099631_7228416_b8b34128a6.jpeg

1./2. As I told you in the previous post:

Unfortunately the link can be changed for all products only. There is no option to set custom links in Products element in Visual Composer.

You can’t set different links for different products sections. There is no such feature in our element.

Regards,
Eva Kemp.

#130005 Copied
Tagged: files, optimized, outdated, templates, woocommerce, wordpress
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