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WooCommerce Not Working - by robgj - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

robgj

Participant

February 13, 2015 at 00:21

Hi there, since updating to the latest WooCommerce version the site’s shop functionality and related shortcodes are no longer working.. Do you know when you’ll have an update released or any chance you could please repair sooner than you’ll have an update? Thanks, Rob

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5 Answers

Eva Kemp

Support staff

February 13, 2015 at 00:59

Hello,

Soon we’ll release an update for the theme to make it compatible with the latest Woocommerce version.
Meanwhile you can use old Woocommerce plugin version.

Please take our apologies for inconveniences.
Thank you for your understanding and patience.

Regards,
Eva Kemp.

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robgj

Participant

February 13, 2015 at 01:58

Hi Eva, thanks for the reply, please see my follow up below..

Please, contact administrator
for this information.

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Robert Hall

Support staff

February 13, 2015 at 08:30

Hello,

The new theme update will be released within next 2 days. All the compatibility bugs will be fixed.
Sorry for inconveniences.

Regards,
Robert Hall.

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robgj

Participant

February 13, 2015 at 20:40

Cheers for getting the theme fixed so quickly, working like a charm again now.. Top notch support..

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Eva Kemp

Support staff

February 14, 2015 at 18:03

Hello,

You’re welcome.

Regards,
Eva Kemp.

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Tagged: fixing, not working, solutions, templates, troubleshooting, woocommerce, wordpress
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