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WooCommerce Analytics page is showing a blank page

This topic has 7 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Mario :)

Participant

July 12, 2022 at 16:31

Hi

As written on the title, when going to WooCommerce Analytics page, it shows a blank page since the last Core/Theme update.
I’ve also seen the topics below none of these helped me..
https://www.8theme.com/topic/xstore-woocommerce-analytics-conflict/
https://www.8theme.com/topic/why-my-woocommerce-analytic-is-showing-blank/

What I have tried for now:
1. Clear cache (of course from the cache plugin and also server)
2. Disabled plugins one by one and clear cache
3. Reinstall WordPress
4. Tried 1. to 3. on Safari and Chrome (cache disabled, and cleared)

Thanks in advance.

Please, contact administrator
for this information.

#329470 Copied Theme version: 8.2.3 WooCommerce version: 6.6.1

6 Answers

Rose Tyler

Support staff

July 12, 2022 at 17:29

Hello,

Could you provide URL of the page?
Also, check screenshot in the Private Content area

Regards

Please contact administrator
for this information.

#329483 Copied

Mario :)

Participant

July 12, 2022 at 23:49

Hi Rose!

The concerned page is:
/wp-admin/admin.php?page=wc-admin&path=%2Fanalytics%2Foverview

Screenshot attached in private.

Thanks.

Please contact administrator
for this information.

#329504 Copied

Rose Tyler

Support staff

July 13, 2022 at 06:44

Hello,

We do not see the problem, please check the Private area content
Make sure that you are using the latest version of browser, and clear cache of your browser. Try to check the Analytics from another device.

Regards

Please contact administrator
for this information.

#329521 Copied

Mario :)

Participant

July 15, 2022 at 09:08

Hi Rose!

Thanks for your help and video recording.
I’ve checked again but it’s still not working for me.
I’m getting the same result with Chrome (Windows/Mac) latest version, and Safari (Mac/iOS).
Could you check the video I’ve put n private, to be more clear about the situation.

Thanks in advance.

Please contact administrator
for this information.

#329755 Copied

Mario :)

Participant

July 15, 2022 at 12:03

Just found the solution!
Thanks again!

#329777 Copied

Rose Tyler

Support staff

July 15, 2022 at 12:39

We are glad that you sorted it out. Thanks for letting us know!

Regards

#329783 Copied
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WooCommerce Analytics page is showing a blank page

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