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Woman creating male filtering - by Aydin Metin

This topic has 40 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Rose Tyler

Olga Barlow

Support staff

June 24, 2019 at 17:58

Hello,

FTP is incorrect, check the login and pass that you provided if everything is ok:

Response: 331 User viipsale@vippsale.com OK. Password required
Command: PASS **********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Regards

#216123 Copied

Aydin Metin

Participant

June 25, 2019 at 08:08

How do I translate some words from my site to Turkish English

#216141 Copied

Olga Barlow

Support staff

June 25, 2019 at 11:33

Hello,

Did you miss my previous message? Provide correct FTP access to proceed with solving of the sorting issue.

Read the docs to find out how to translate theme https://xstore.helpscoutdocs.com/article/30-base-theme-translation

Regards

#216171 Copied

Aydin Metin

Participant

June 25, 2019 at 11:42

I solved my filter problem

my current problem when I enter the products page on the site when I enter the site products page anasayfa/shop it seems whereas home/shop i want to appear

Please contact administrator
for this information.

#216175 Copied

Olga Barlow

Support staff

June 25, 2019 at 14:34

Hello,

Product page is the page that you chose in WooCommerce > Settings > Products > Shop page http://prntscr.com/o6gbqd
And I don’t see the problem with this. Do you want to make the other page as the main shop page? Could you explain in other words or provide screenshots for better understanding because I’m not sure that understand the latest request you left.

Regards

#216180 Copied

Aydin Metin

Participant

June 26, 2019 at 12:06

ftp

Please contact administrator
for this information.

#216234 Copied

Olga Barlow

Support staff

June 26, 2019 at 12:11

Hello,

I don’t understand you. I asked you about FTP access because you reported about the problem with the filter. You told me that you solved the problem and asked another question. I have replied to you but now you sent me FTP access. What’s going on? Should we check the filter issue or what?

Regards

#216236 Copied

Aydin Metin

Participant

June 26, 2019 at 12:23

I want sequential filtering

category gender brand with each other Connected

#216238 Copied

Aydin Metin

Participant

June 26, 2019 at 12:59

can you help me please

#216248 Copied

Aydin Metin

Participant

June 26, 2019 at 13:50

won’t you help me

#216259 Copied

Rose Tyler

Support staff

June 26, 2019 at 13:59

Dear,

Please be patient. I’ve passed this topic to one of our developers.
We will reply to you soon.

Regards

#216260 Copied

Aydin Metin

Participant

June 26, 2019 at 14:02

Thank you

#216261 Copied

Rose Tyler

Support staff

June 26, 2019 at 15:21

Hello,

Have you changed wp-admin access?
We can’t log in http://prntscr.com/o6z898 Provide us with correct credentials. We won’t be able to help you without access to the dashboard and FTP.

Regards

#216272 Copied

Aydin Metin

Participant

June 26, 2019 at 15:54

wp şifre

Please contact administrator
for this information.

#216276 Copied

Aydin Metin

Participant

June 27, 2019 at 08:23

wp password

Please contact administrator
for this information.

#216295 Copied

Olga Barlow

Support staff

June 27, 2019 at 08:39

Thank you. We passed your issue to our developers and inform you once they fix the issue with the brand filter.

Regards

#216298 Copied

Aydin Metin

Participant

June 27, 2019 at 10:25

olga lady what is the situation now?

#216307 Copied

Aydin Metin

Participant

June 27, 2019 at 14:47

won’t you say anything

#216318 Copied

Olga Barlow

Support staff

June 27, 2019 at 16:31

Hello,

Our developers need some time to fix the problem with the brands’ filter. I’ll inform you once we find a solution.

Regards

#216346 Copied

Rose Tyler

Support staff

July 3, 2019 at 12:10

Hello @Aydin_Metin,

Please check how it works now.

Regards

#216541 Copied
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