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Wish list is empty even if you add something.

This topic has 4 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

salmi

Participant

November 22, 2023 at 21:18

Hello, if you put something on the wish list or comparison list and you go to the wish list or comparison list page, you won’t find any items there.

Please, contact administrator
for this information.

#374459 Copied Theme version: 1.0

3 Answers

Rose Tyler

Support staff

November 23, 2023 at 07:42

Hello, Salmi,

Thank you for reaching out to us with your concern. We understand that you are experiencing an issue where items added to the wish list or comparison list are not appearing on their respective pages.

We would like to inform you that we have not encountered such problems on our test sites. However, to assist you better, we have a couple of suggestions that might help resolve the issue:

1. Do you use a cache plugin? If so, could you please try disabling this plugin to see if the problem is resolved? Cache plugins can sometimes cause a delay in updating content on the site.

2. Are you using a CDN (Content Delivery Network)? If yes, it might be worth temporarily disabling CDN caching to check if that is causing the issue.

We kindly ask you to perform these tests and share the results with us. Your feedback is crucial in helping us determine the next steps to take in order to solve this problem.

Kind Regards,
8theme team

#374480 Copied

salmi

Participant

November 23, 2023 at 12:11

Hello, yes if I deactivate the siteground cache then it works. How can I solve the problem now?
https://prnt.sc/27xqNVWzzEFd

#374517 Copied
Rose Tyler

Support staff

November 23, 2023 at 13:45
Hello, Salmi,

Add
```
xstore_wishlist_ids
xstore_wishlist_ids_0
```
in Reject Cookies field of the cache plugin, for example – https://www.8theme.com/topic/wishlist-removed-items-reappear-after-page-reload-only-when-not-logged-in/#post-345307

Best Regards,
8Theme’s Team
#374535 Copied
Tagged: empty wishlist issue woocommerce, fixing empty wishlist wordpress, troubleshooting woocommerce wishlist, woocommerce wishlist addition problems, woocommerce wishlist issues, wordpress empty wishlist problem, wordpress woocommerce wishlist errors
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