Why Products Dont Load ? - by PowerDesk - on WordPress WooCommerce support

This topic has 39 replies, 3 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: NicoBlasey
    PowerDesk
    Participant
    September 25, 2021 at 20:45

    thank you

    can you please tell me the difference between child theme and xstore main theme

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2021 at 07:33
    Avatar: NicoBlasey
    PowerDesk
    Participant
    September 26, 2021 at 09:24

    alright
    for some reason https://prnt.sc/1toq2dr
    bottom header color change for mobile can you please tell me from where can I change it

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2021 at 10:36

    Hello,

    Theme Options > Mobile panel

    Regards

    Avatar: NicoBlasey
    PowerDesk
    Participant
    September 26, 2021 at 11:01

    there is no option for icon color
    I just see background color

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 26, 2021 at 13:24

    Hello,

    Yes, we’ve removed unused options (mobile_panel_color_et-mobile, mobile_panel_active_color_custom_et-mobile) in the latest update. I’ve sent your question to our technicians. They will give an answer after the weekend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 27, 2021 at 15:47

    Please provide FTP access.

    Regards

    Avatar: NicoBlasey
    PowerDesk
    Participant
    September 29, 2021 at 10:06

    Sorry for the late reply
    well, i am not sure what are you doing?
    is it for changing the bottom color of icons?

    Please contact administrator
    for this information.
    Avatar: NicoBlasey
    PowerDesk
    Participant
    September 29, 2021 at 10:08

    also is it possible to change this normal wishlist
    to button?
    https://prnt.sc/1u2ffwb

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 30, 2021 at 15:47

    Hello,

    1/ Sorry for the delay in answering. We can’t connect. Please check and provide correct FTP access: FTP host, FTP username and FTP password. Then we will be able to put the option of color back. Or just wait for the next theme update.
    2/ Try to use the next custom CSS code:

    .single-product .et_product-block .single-wishlist {
        background-color: #222;
        max-width: 160px;
        text-align: center;
        padding: 8px 5px 3px 5px;
        border-radius: 6px;
    }
    .single-product .et_product-block .single-wishlist span,
    .single-wishlist .wishlist-fragment>div i {
        background-color: #222222 !important;
        color: white;
    }

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 30, 2021 at 15:48

    Hello,

    1) We have added an option to change the color of the icon https://prnt.sc/1u8e5o5
    2) Use the below custom code

    .et_product-block .single-wishlist .wishlist-fragment i, .et_product-block .single-wishlist .wishlist-fragment i + span {
        background: #222222;
        padding: 10px;
        color: #fff;
        border-radius: 5px;
    }
    .et_product-block .single-wishlist .wishlist-fragment i {
        border-radius: 5px 0 0 5px;
        padding: 10px 0 10px 10px;
    }
    .et_product-block .single-wishlist .wishlist-fragment i + span {
        border-radius: 0 5px 5px 0;
    }

    Regards

    Avatar: NicoBlasey
    PowerDesk
    Participant
    October 1, 2021 at 12:26

    Thanks For Replying

    1.I have added the custom code you provided but it has so many problems
    like 1) after adding it to the wishlist, it says browse history but not in the button
    2. after adding it to the wish list and if the user get back to the home page or just get back product that was added to the wish list automatically get removed
    3. Buttons don’t have a hover effect

    2. I want to add a hyper link below the Wish list Button
    if the user click on it text note will open

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 1, 2021 at 19:52

    Hello,

    1) I changed the code to the code below. Check now.

    .template-container .et_product-block .single-wishlist .wishlist-fragment {
        background: #222;
        padding: 10px 15px;
        color: #fff;
        border-radius: 5px;
    		margin-bottom: 10px;
    }
    .template-container .et_product-block .single-wishlist .wishlist-fragment a {
    		margin-bottom: 0;
    		background: transparent;
    		color: #fff;
    }
    .template-container .et_product-block .single-wishlist .wishlist-fragment a:hover {
    		background: transparent;
    		color: #fff;
    }
    .template-container .et_product-block .single-wishlist .wishlist-fragment:hover {
        background: #555555;
    }

    2) Our theme does not have such option.

    Regards

    Avatar: NicoBlasey
    PowerDesk
    Participant
    October 3, 2021 at 08:56

    Alright
    anyways I really want to say thank you for answering every question or problem I face
    I can really say you guys are really good with your work!
    I pray for your healthy life
    thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 3, 2021 at 09:10

    Hello,

    Glad to provide the support for such a grateful buyer 🙂

    Regards

    Avatar: NicoBlasey
    PowerDesk
    Participant
    October 16, 2021 at 11:34

    Hey,
    is it possible to display another home page for
    mobile and different for pc

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2021 at 18:26

    Hello,

    No, there is no such possibility, unfortunately. But you can hide/show some blocks using Responsive options – https://prnt.sc/1wefklu

    Regards

    Avatar: NicoBlasey
    PowerDesk
    Participant
    October 18, 2021 at 14:04

    ok thanks
    btw how can I add something similar to this
    https://prnt.sc/1wm2eei
    for mobile layout
    what layout is that? also, what is perfect sizing for that?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2021 at 12:55

    Try to add section with 2 columns and elements inside, hide it for desktop. It all depends on your needs, use the Elementor editor to achieve the desire result.
    https://elementor.com/help/widgets/basic/

    Regards

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