Where can I set the new filter settings?

This topic has 15 replies, 3 voices, and was last updated 2 years, 2 months ago ago by Olga Barlow

  • Avatar: Schlee
    Schlee
    Participant
    March 11, 2022 at 16:39

    Hi

    The new (product)filter function – I didn’d find anytthing in the documentation. Where can I change settings which filter/attributes etc. will be shown?

    Is there any detailed documentation?

    Many thanks

    Mike

    14 Answers
    Avatar: Schlee
    Schlee
    Participant
    March 11, 2022 at 16:52

    Additonally How can I add/see the filter on the top? It doesn’t appear anything at all

    https://paste.pics/457909c0e2c81131580a7593ee189c92

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 11, 2022 at 18:39

    Hello,

    We don’t have a special post with a description of the filters widget area.
    Could you, please, provide us with WP Dashboard access to your site to check why the filters button does not work for you? It should open the additional area that displays filter widgets that you add to the Appearance > Widgets > Shop filters sidebar.
    Also, you can manage the number of columns and some other settings of the filters area in Theme Options > Shop page filters.

    Regards

    Avatar: Schlee
    Schlee
    Participant
    March 11, 2022 at 23:23

    Hi Olga,

    Access provided…. I even cannot add it in to shop page overview….

    btw. I mean as well this kind of new filter

    https://paste.pics/90ca0065305a70d8b5fb4f81b3884579

    How can I insert that on top? how can I change settings etc..?

    Thanks

    Mike

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 12, 2022 at 08:31

    Hello,

    https://paste.pics/90ca0065305a70d8b5fb4f81b3884579 Product Filters Element, here is an example – https://xstore.8theme.com/elementor/demos/minimal-electronics/shop/ Element was added in static block content – https://prnt.sc/PeRWfypZHDxu and the block is shown on the Shop page – https://prnt.sc/idHw55mcTOEb > https://prnt.sc/QDeAGXNiiFSf

    To edit default widgets goTheme Options > General > Enable Classic Widgets Panel > On, then go to the Dashboard > Appearance > Widgets https://xstore.helpscoutdocs.com/article/48-widgets-custom-widget-areas

    Regards

    Avatar: Schlee
    Schlee
    Participant
    March 12, 2022 at 17:02

    Thank you Rose

    I did follow your steps. But when I want to publish it doesn’t appear on the “live” webshop at all:

    https://paste.pics/6cd7fae51487668556bf310a735debaf

    Live: https://primedeco.de/glasuhren/

    Do I have to activate something on XStore option settings?

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 13, 2022 at 08:14

    Hello,

    As I can see, on Shop page the block works fine – https://prnt.sc/-XlTMu4uCN9d
    About glasuhren category, https://prnt.sc/aSxfd5D3WCn4 > https://prnt.sc/kjmX-nQdyM2y

    Regards

    Avatar: Schlee
    Schlee
    Participant
    March 13, 2022 at 16:44

    great many thanks!

    I asked Elementor support why we do have this overlap:

    https://paste.pics/bc1b7042d2647bc9f652ba66c6c2426a

    As I thoight it has to do with the Z-Index, but change in Elementor doesn’t help at, I also didn’t find any setting to set this in the Thembuilder?

    Many thanks

    Mike

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2022 at 08:56

    Hello,

    Fixed. Clear cache and check now.

    Regards

    Avatar: Schlee
    Schlee
    Participant
    March 15, 2022 at 21:49

    Thank you Rose – appreciated

    We are trying to find out

    1. Why it shows after searching only three products in a row instead of 4 (see screenshot)

    2. How can we manage, that it will only search/filter the products of the specific product category?

    https://paste.pics/b96155b8cbcc28cead151d78b3287399

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2022 at 08:06

    Hello,

    1/ Shop page filter settings in Theme Options, do not work for that filter element.
    It shows 3 products, because of “Produkte Pro Reihe” in Theme Options > WooCommerce > Produktkatalog
    2/ Select category here – https://prnt.sc/VEBCGpiQwgTq

    Regards

    Avatar: Schlee
    Schlee
    Participant
    March 16, 2022 at 12:46

    Thank you Rose

    What I mean is, the filter appears already when customer is selecting on the top Menu navigation a category. So, Therefore the Filter should also only give output based on that category otherwise it is very confusing for customers.

    https://paste.pics/3e91a5a465fd4ac3acd0c053218dcdfb

    How can we get there?

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2022 at 14:41

    Hello,

    Sorry, but there is no ready solution for this.
    Please submit your request here – https://www.8theme.com/taskboard/ If it takes votes from other customers then our developers will be able to add it to the queue.

    Regards

    Avatar: Schlee
    Schlee
    Participant
    March 16, 2022 at 15:38

    Oh wow…. this is surprising as this is a default function of every filter plugin that we used till now πŸ™

    We already deleted our old plugin as we were sure this is a default/normal function……

    Thanks anyway for your support…..

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 16, 2022 at 18:20

    Hello,

    You are welcome.
    I think that our developers will be able to improve the option. So, just submit feature request.

    Regards

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