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When Enabling Xstore Core Plugin product Permalink is not working

This topic has 6 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

Rakesh

Participant

September 9, 2023 at 14:49

Hi

when activating the Xstore core plugin, my product permalink is not working, when disabling the plugin it works fine. I tried disabling other plugins but only store core is making the issue. I tried it on my live site as it doesn’t happened to me before, Now I changed it back to my old theme and it is working fine. So please fix my issue as early as possible

Please, contact administrator
for this information.

#367051 Copied Theme version: 9.1.13 WooCommerce version: 8.0.3

5 Answers

Rose Tyler

Support staff

September 9, 2023 at 16:13

Hello, Rakesh,

Thank you for getting in touch with us.

Could you please record a video of the problem?

Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

Kind Regards,
8theme team

#367069 Copied

Rakesh

Participant

September 10, 2023 at 04:56

Please find the video link

Please contact administrator
for this information.

#367105 Copied

Rose Tyler

Support staff

September 10, 2023 at 06:35

Hello, Rakesh,

We appreciate your prompt response.

We can’t log in to your site, please provide the correct wp-admin access.

Also, try to disable Single Product Builder via Theme Options > WooCommerce and check the single product page then.

Kind Regards,
8theme team

#367112 Copied

Rakesh

Participant

September 10, 2023 at 12:32

Hi

The issue was with the single product builder, when turned off it and now the single products page is loading fine. But I encountered another issue, the Shop page is not working. I have added the login details

Please contact administrator
for this information.

#367129 Copied

Rose Tyler

Support staff

September 10, 2023 at 13:19

Hello, Rakesh,

Fixed. Please clear cache and check now.

Kind Regards,
8theme team

#367134 Copied
Tagged: enabling xstore plugin, product permalink issues, woocommerce permalink not working, woocommerce wordpress themes, wordpress product permalink, xstore plugin permalink problem, xstore-core-plugin
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