When displaying a menu with a WPML language switcher, it does not appear

This topic has 12 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: st7878
    st7878
    Participant
    December 6, 2022 at 19:31

    In the Mobile menu settings, I have added a menu that has a WPML language switcher attached to it, but the switcher is not showing up. Most likely, it overlaps the menu itself. The video (https://www.awesomescreenshot.com/video/13069919?key=8de96c52e60abb6b9048872c320dfa9e) shows that the switch is there. But saving it, it still does not appear on the frontend. We need to fix this bug.

    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2022 at 09:28

    Hello,

    Please provide URL of your site, temporary wp-admin and FTP access via the Private Content area here.

    Regards

    Avatar: st7878
    st7878
    Participant
    December 7, 2022 at 12:40

    I give access to the full copy of the site (https://arabica.scs.pp.ua/), not the original (https://arabica.com.ua/). You can do whatever you want with it. When you find and fix a bug, tell us what and in what files you need to fix. Thank you.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2022 at 13:08

    Hello,

    We can’t connect to FTP. What FTP host and port can be used?

    Regards

    Avatar: st7878
    st7878
    Participant
    December 7, 2022 at 15:01

    Updated my password just in case.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 7, 2022 at 21:15

    Hello,

    Another specialist will get back to you after a detailed review. Please be patient and do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 9, 2022 at 20:19

    Hello,

    There is a problem that we will try to solve together with WPML support.
    As a workaround for you, next steps:
    1/ Add https://prnt.sc/zvatyTCmRfzw
    2/ Add item in mobile menu https://prnt.sc/Urt-UOzchhk0
    3/ Then go to menu translation https://prnt.sc/d_b2rpVnG459
    4/ Add a similar item but another language – https://prnt.sc/YU7_Jwkq_xEJ
    5/ Check the result on the frontend.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 21, 2022 at 10:19

    Hello,

    The fix will be included in the next update.
    If you are in hurry, we can apply it on your site early, are you agreed?

    Regards

    Avatar: st7878
    st7878
    Participant
    January 10, 2023 at 10:20

    Hello,

    Thank you, I’m not in a hurry) I saw that 9.0.1 has already been released. Has it already been fixed there? I haven’t updated yet and so far I have version 8.3.8

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 10, 2023 at 12:27
    Avatar: st7878
    st7878
    Participant
    January 10, 2023 at 18:43

    I mean, in the latest version, the bug with the language switching menu in the mobile version has already been fixed?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 10, 2023 at 19:25

    Yes, it should be fixed there.
    You can update and test. Let us know in case you find any other bug.

    Regards

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