Return to previous page

When displaying a menu with a WPML language switcher, it does not appear

This topic has 12 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

st7878

Participant

December 6, 2022 at 19:31

In the Mobile menu settings, I have added a menu that has a WPML language switcher attached to it, but the switcher is not showing up. Most likely, it overlaps the menu itself. The video (https://www.awesomescreenshot.com/video/13069919?key=8de96c52e60abb6b9048872c320dfa9e) shows that the switch is there. But saving it, it still does not appear on the frontend. We need to fix this bug.

#340730 Copied Theme version: 8.3.8

11 Answers

Rose Tyler

Support staff

December 7, 2022 at 09:28

Hello,

Please provide URL of your site, temporary wp-admin and FTP access via the Private Content area here.

Regards

#340765 Copied

st7878

Participant

December 7, 2022 at 12:40

I give access to the full copy of the site (https://arabica.scs.pp.ua/), not the original (https://arabica.com.ua/). You can do whatever you want with it. When you find and fix a bug, tell us what and in what files you need to fix. Thank you.

Please contact administrator
for this information.

#340791 Copied

Rose Tyler

Support staff

December 7, 2022 at 13:08

Hello,

We can’t connect to FTP. What FTP host and port can be used?

Regards

#340793 Copied

st7878

Participant

December 7, 2022 at 15:01

Updated my password just in case.

Please contact administrator
for this information.

#340806 Copied

Rose Tyler

Support staff

December 7, 2022 at 21:15

Hello,

Another specialist will get back to you after a detailed review. Please be patient and do not change access.

Regards

#340848 Copied

Rose Tyler

Support staff

December 9, 2022 at 20:19

Hello,

There is a problem that we will try to solve together with WPML support.
As a workaround for you, next steps:
1/ Add https://prnt.sc/zvatyTCmRfzw
2/ Add item in mobile menu https://prnt.sc/Urt-UOzchhk0
3/ Then go to menu translation https://prnt.sc/d_b2rpVnG459
4/ Add a similar item but another language – https://prnt.sc/YU7_Jwkq_xEJ
5/ Check the result on the frontend.

Regards

#341096 Copied

Rose Tyler

Support staff

December 21, 2022 at 10:19

Hello,

The fix will be included in the next update.
If you are in hurry, we can apply it on your site early, are you agreed?

Regards

#342014 Copied

st7878

Participant

January 10, 2023 at 10:20

Hello,

Thank you, I’m not in a hurry) I saw that 9.0.1 has already been released. Has it already been fixed there? I haven’t updated yet and so far I have version 8.3.8

#343455 Copied

Rose Tyler

Support staff

January 10, 2023 at 12:27

Hello,

Yes, 9.0.2 version is released already – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#343470 Copied

st7878

Participant

January 10, 2023 at 18:43

I mean, in the latest version, the bug with the language switching menu in the mobile version has already been fixed?

#343559 Copied

Rose Tyler

Support staff

January 10, 2023 at 19:25

Yes, it should be fixed there.
You can update and test. Let us know in case you find any other bug.

Regards

#343563 Copied
Tagged: language, menu, switcher, templates, woocommerce, wordpress, wpml
Viewing 12 results - 1 through 12 (of 12 total)