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We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate

This topic has 3 replies, 2 voices, and was last updated 7 months, 1 weeks ago ago by konstantin

konstantin

Participant

September 24, 2023 at 14:42

I have the message
We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate or white lists.

#368406 Copied Theme version: .9.1.14 WooCommerce version: 8.1.1

2 Answers

Rose Tyler

Support staff

September 24, 2023 at 15:28

Hello, Konstantin,

Thank you for contacting us and for using XStore.

Please check this topic – https://www.8theme.com/topic/we-are-unable-to-connect-to-the-xstore-api-with-the-xstore-theme-please-check-your-ssl-certificate-4/

Kind Regards,
8theme team

#368407 Copied

konstantin

Participant

September 24, 2023 at 18:12

Hi!
I read the topic the link to which was given to me

I deactivated the LiteSpeed Cache plugin that I have installed. After that , I turned back to the Xstore dashboard in the Server Requirements section and applied CHECK AGAIN . But it didn’t help. I ask for help in setting up.
UPDATE:
the problem solved itself. the hosting server was to blame, an error occurred in the server settings from here an error occurred

#368416 Copied
Tagged: fix xstore api connection in woocommerce, resolve ssl certificate issue xstore, woocommerce xstore api connection error, woocommerce xstore connection troubleshooting, wordpress templates xstore api problem, xstore theme ssl certificate issue
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We are unable to connect to the XStore API with the XStore theme. Please check your SSL certificate

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