Variation swatches stopped working / disappeared

This topic has 3 replies, 2 voices, and was last updated 1 year, 6 months ago ago by Krzysztof

  • Avatar: Krzysztof
    Krzysztof
    Participant
    September 10, 2022 at 21:05

    Hi
    Not sure when (after which update or change) but variation swatches stopped working on my site. All options are turned on in theme settings but on single product page I see just drop down lists and not nice swatches anymore 🙁

    Could you please have a look what might be a reason of this error ?

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 11, 2022 at 08:48

    Hello,

    Go to Products > Attributes > hover over attribute and click on Edit > change Type and save – https://prnt.sc/KEfo-W6W91j3

    Regards

    Avatar: Krzysztof
    Krzysztof
    Participant
    September 11, 2022 at 10:05

    Big thank you … it worked 🙂
    Strange thing is that I haven’t changed those settings since the beginning … but doesn’t matter 🙂 … important is than I know now what to do if it happens again.

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