Return to previous page

Any guidance on to solve my Website issue – would be highly appreciated.

This topic has 4 replies, 3 voices, and was last updated 5 months, 1 weeks ago ago by Alex Carter

Siddharth

Participant

March 18, 2025 at 15:09

Dear XStore Support Team,

I am experiencing significant performance issues with my website sintex.asot.in, particularly on the Product and Services pages. The website loads extremely slowly when we move from one page to another and also the overall speed performance is quite poor.

Could you please assist me in optimizing the site’s performance and reducing load times, especially for product-related pages? Any guidance on improving theme-related queries, AJAX performance, or unnecessary scripts would be highly appreciated.

Looking forward to your prompt assistance.

Please, contact administrator
for this information.

#437775 Copied

3 Answers

Siddharth

Participant

March 19, 2025 at 06:58

Hi

Any Update on this?

#437823 Copied

Luca Rossi

Support staff

March 19, 2025 at 10:13

Dear @Siddharth,

Thank you for reaching out to us.

Please note that website speed optimization falls outside the scope of our standard support services. However, we recommend reviewing the following articles, which may help improve your website’s performance:

– (https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/)
– (https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/)

If you require professional assistance, you may consider hiring our customization team by submitting a request here: (https://www.8theme.com/account/#etheme_customization_panel).

Should you have any further questions, please do not hesitate to contact us.

Best regards,
8Theme Team

#437862 Copied

Alex Carter

Support staff

July 5, 2025 at 13:29

Hello,

We’d like to update you on the speed and performance improvements in XStore.
Over the past few months, our team has focused heavily on optimizing theme performance. As evidence, our public optimised demo now scores 98+ on mobile and 100+ on desktop in PageSpeed tests—showing that XStore is fully tuned for speed.

https://pagespeed.web.dev/analysis/https-woocommerce-1476984-5641372-cloudwaysapps-com/dzka87l4hv?form_factor=mobile

However, we’ve identified another major factor affecting site responsiveness: bot traffic. On several client sites, automated bots have been generating large numbers of requests to dynamic filter URLs on the shop page over 50K requests per day. Even on powerful servers, this volume of repeated queries can cause noticeable slowdowns.

To help you investigate this, we’ll share detailed screenshots in the private support area showing bot-generated request patterns. You’ll see exactly why your server may be under strain.

What we’ve done so far:
• Reviewed and optimized all frontend assets (CSS/JS, images, lazy-loading).
• Improved our AJAX-filter endpoints to reduce query overhead.
• Hardened nofollow and other standard directives—though some bots still ignore them.

Our team continues to refine these protections. In the meantime, please verify whether bot traffic is impacting your site’s load.

Next steps:
1. Upgrade to XStore 9.5.1. This release includes all our latest speed optimizations and server-side performance enhancements. You can download the archive in the Downloads section on our website https://www.8theme.com/downloads/ or from your Downloads area on ThemeForest.
2. Deploy a bot-protection service.
To block 100% of unwanted crawlers, consider using Cloudflare (or a similar WAF) to filter malicious traffic before it reaches your server.

Thank you for your patience. If you have any questions or need help reviewing your server logs and request patterns, please let us know in the private support forum.

Best regards,
The XStore Team

Files is visible for topic creator and
support staff only.

#449041 Copied
Viewing 4 results - 1 through 4 (of 4 total)