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Upgraded to php 8 and menu not showing correctly

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

zerophoid

Participant

December 9, 2022 at 16:46

Hi, I am a website clear helping client with problems on wordpress website for Hetzner. Hetzner SA have done away with php 7.4 and only provide php 8, so site stopped working which I de-activated plugin and updated – all worked well – I think. I have purchased the theme and updated the theme and plugins. but the menu Does not show correctly

#341082 Copied Theme version: 8.3.8 WooCommerce version: Version 7.1.1

1 Answer

Tony Rodriguez

Support staff

December 10, 2022 at 06:01

Hello, @zerophoid,

Please go to XStore >> Theme Settings >> Speed Optimization and turn OFF the Menu-related options from there and also turn to NO the CSS minify as well, publish it, and check back to your site after removing the browser cache, If the issue will still persist then please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#341112 Copied
Tagged: best selling, correctly, menu, php8, themes, upgraded, woocommerce
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