Updated to 1.7.2 version - by creartlab - on WordPress WooCommerce support

This topic has 38 replies, 3 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

  • Avatar: creartlab
    creartlab
    Participant
    November 16, 2020 at 18:16

    Hello Olga, thanks

    If you go on this page: https://prnt.sc/vk7fq3

    you see there is not space between header and banner and menu text in this page and on:

    https://www.elettralamborghini.com/categoria-prodotto/fw-20-collection/

    the menu text is smaller. can it be fixed pls?

    thanks

    Avatar: creartlab
    creartlab
    Participant
    November 16, 2020 at 18:35

    Hello Olga,
    how I can select the image of logo in the mobile menu?

    https://prnt.sc/vk7upx

    it shows me that white and i wanna put the black one.
    thanks

    Avatar: creartlab
    creartlab
    Participant
    November 16, 2020 at 19:05

    Hello Olga,
    for space between banner and header, Im adding a margin in each static block.

    Avatar: creartlab
    creartlab
    Participant
    November 16, 2020 at 21:14

    Hello Olga I added the space in these pages but in al pages of products i see header without a space with content.
    there is a css rule we can set ?
    thanks

    Avatar: creartlab
    creartlab
    Participant
    November 17, 2020 at 09:06

    Hello Olga,
    I have problems also with header building for mobile menu, I said already about the logo white and I need to set it black. But also I can’t see the modifies I done with positions of link and font. It show me so: https://prnt.sc/vkkull
    But on font-end, mobile in anonymous it doesn’t show me so.
    Can you check it pls?
    thanks
    regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 17, 2020 at 18:21

    Hello,

    1) You can add the margin-bottom for the main header area of the headers https://gyazo.com/c94af7f0902d316dfbc9fb8e7ada8ccb

    2) We don’t have the option to use a different logo for the mobile menu. You can just disable it in the mobile menu settings http://prntscr.com/vkwzjx

    3) We used the multiple headers option to create headers for the languages and with overlap effect https://youtu.be/BpeXfzNwkOc So, edit every header to add changes and then clear plugin cache and server cache.

    Regards

    Avatar: creartlab
    creartlab
    Participant
    November 17, 2020 at 18:53

    Hello Olga, thanks for the reply and the help.

    I understood all about it.

    About mobile menu do you can see it like in the builder? Cause I can’t see it yet, I wanted to know if it is a problem of my cache. i see the same in anonymous on mobile and on other pc.

    I can’t view menu as I set there: https://prnt.sc/vkxlsn

    thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 18, 2020 at 09:56

    Hello,

    Here is what I can see – https://prnt.sc/vlblbf
    It looks like a cache issue of your browsers.

    Regards

    Avatar: creartlab
    creartlab
    Participant
    November 18, 2020 at 16:01

    Hello Olga, thanks for the help.
    regards

    Avatar: creartlab
    creartlab
    Participant
    November 18, 2020 at 17:36

    Hello Olga,
    I checked with host assistance and they said me they see it so: https://prnt.sc/vlm2sv

    I think there is some problem with theme configurator.
    Pls check it in anonymous cause I see the MENU, mobile version is not updated, and it is so on many devices and without cache influences.

    thanks
    regards

    Avatar: creartlab
    creartlab
    Participant
    November 18, 2020 at 17:57

    sorry me Olga but in Multiple Header, the new option, where you created 4 kind of headers, are there also 4 different version for mobile?

    Avatar: creartlab
    creartlab
    Participant
    November 18, 2020 at 18:45

    Im fixing headers I understood the problem.
    tell me pls where I can find translation. I cant find it in theme

    thanks

    https://prnt.sc/vlngbi

    Avatar: creartlab
    creartlab
    Participant
    November 18, 2020 at 19:06

    I don’t know why but on 2 headers with transparent background I see icon of wishlist not in white. https://prnt.sc/vlns05
    pls tell me how to fix it.

    regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 18, 2020 at 19:39

    Hello,

    Wishlist color fixed.
    You can translate wishlist content in WPML > String Translator http://prntscr.com/vlohsp

    Regards

    Avatar: creartlab
    creartlab
    Participant
    November 19, 2020 at 10:03

    Hello Olga, thanks for your help.
    Sorry me but many problems after this update.

    I have an issue with english menus. they dont save.
    I set this: https://prnt.sc/vm0ndg
    show like saved but if I refresh the page and I enter in on of 2 menu: mobile e main
    i see this: https://prnt.sc/vm0nmf

    regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 19, 2020 at 19:18

    Hello,

    Do you mean that you have issues with saving the menu in your backend? Or you have a problem with the displaying of the correct menu on the frontend?

    Regards

    Avatar: creartlab
    creartlab
    Participant
    November 20, 2020 at 07:38

    Hello Olga,
    both. Menus doesn’t save in backend and it don’t show links (bio, your, contact) under Music on english version.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 20, 2020 at 09:09

    Hello,

    I would recommend you to contact WPML support first.
    If any further assistance will be needed from our side, provide FTP access.

    Regards

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