Unluck xstore them elemetor please help me

Thank you for reaching out to us.

We would like to inform you that certain elements are locked during the editing of pages because they are specifically developed for particular builders. For instance, the Product Content element is accessible when using the single product builder – https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

Deprecated elements already have better alternatives, for example, https://prnt.sc/zCHVhqOjF5m4 https://prnt.sc/AdIh-ViagOwD

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

Hello,

It seems there has been a misunderstanding, and we noticed that you left a low rating for our theme.

You can visit the Elements Manager to ensure all necessary widgets are activated: https://elementor.com/help/element-manager/

Please note that all elements are indeed available, but they are accessible within different editors.
As shown in this screenshot: https://prnt.sc/g1VTLyQBWdF7 – all the elements are available, but they appear in different editors. Let us explain in more detail:

There are several builders developed to extend the default functionality of Elementor. For each of these builders, we have created specific elements. Examples of such builders include:
– Header Builder
– Single Product Builder
– Product Archive Builder (Shop Page)

Depending on what you are editing (a regular page, a header, or a shop page), a different set of elements will be available. In other words, all the elements you see are available, but each is accessible within the specific builder it was designed for.

You do not need to pay anything extra — all features are included with your purchase.

In other words, there is no issue — everything is functioning as intended. You do not need to make any additional payments, and all elements are available. However, their availability may depend on the editor you are using. Some elements are designed to be used only on specific pages, as they were developed with that purpose in mind. Therefore, it may not make sense to use those elements on other pages.

We kindly ask you to consider updating your rating if this clears up the confusion. Alternatively, if the theme does not meet your expectations, you are welcome to request a refund – https://themeforest.net/refund_requests/new and choose another theme that better suits your needs.

Best regards,
8Theme’s Team