Unable to install xstore core plugin - by Yasir Alam 8Theme

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: Yasir Alam 8Theme
    Yasir Alam 8Theme
    Participant
    January 9, 2024 at 18:24

    i am trying to install xstore core plugin but unable to install

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 10, 2024 at 06:48

    Hello, @Yasir Alam 8Theme,

    Thank you for contacting us and for using XStore.

    We kindly request that you review and adhere to the instructions provided in our theme documentation, which can be found at the following link: https://xstore.helpscoutdocs.com/article/37-plugins-update

    We trust that updating the plugin via FTP, as outlined in the documentation, will effectively resolve your issue.

    Additionally, Please temporarily deactivate the KirKi plugin, JetPack, and Cache plugins on your site before proceeding.

    Should you require any further assistance, please do not hesitate to reach out to us.

    Best Regards,
    The 8Theme Team

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