This topic has 24 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson
well….
Hello,
Please try to update all WPML plugins to the latest versions and check the page after that.
Best regards,
Jack Richardson.
Hi Jack,
this ticket originated with WPML. For them I did all the level one support tasks that you are asking. I already upgraded three versions of WPML (that is how long I have this problem).
I agree that it works with the parent theme, but I am completely in the dark why it does not work with the newly created child.
Ofcourse I will upgrade WPML, but please, can you not wait for that upgrade to investigate more ? I am not technical enough to really dig deep enough.
How is the child different from the parent, in connection with WPML. That seems the question to ask.
Hello,
As I see there are 500 errors on your site http://prntscr.com/bn0a1q.
It’s related to server configuration.
Ask your hosting provider support to check error logs for more information. Also please update WPML plugins.
Then let us know.
Thank you.
Best regards,
Jack Richardson.
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