Translate these tabs on the product page

This topic has 38 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 30, 2023 at 10:07

    Hello, Ms. Morbenia Morbeck,

    There are 2 ways, you can set https://prnt.sc/2DZvuplWMv6A in Theme Options > WooCommerce > Shop elements > Quick view OR disable More Details Link https://prnt.sc/ck6O_XM-_oMQ

    It is because the description contains tags, and when a part of the excerpt is taken to show in Quick View, some unclosed tags cause the problem.

    Kind Regards,
    8Themes Team.

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    January 30, 2023 at 15:20

    I did the two ways indicated:

    1 option: I have not seen changes.

    Option 2: I disabled the More details link, but I don’t like it because no more information appears for the client.

    How do I remove the tags from the description? I prefer to try this option to see how it stays.

    I think it is because of the stacks blocks that I put in the tabs. Well, Elementor information appears, I think it refers to the templates I put. I dont know. Please confirm me. I’m already getting tired. when I think we are making progress, I find more of a problem. Please give me a solution. I don’t want to waste another day without work. I cannot move on and leave these problems. I want to move smoothly.

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 15:41

    Hello, Ms. Morbenia Morbeck,

    We are unable to open the URL you provided – https://prnt.sc/5g9UUelZdc0f. Please double-check the link. Additionally, if you could provide us with temporary WordPress admin access, it would allow us to take a closer look at your settings.

    Kind Regards,
    8theme team

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    January 30, 2023 at 22:04

    Dear Mr. Tony,

    I appreciate his attention and support.
    It is that there is nothing to show in the quick view of the products

    https://i.postimg.cc/xTydPfhq/Sin-t-tulo.jpg

    The publication details do not appear, because I have deactivated as you said before in Quick view.
    When enabled it displays Elementor texts. I need the publication details to be activated in the quick view. I can’t move forward because of this problem.
    I need you to please help me with that.
    Follow the access information in private.
    I await your confirmation, thank you.

    Please contact administrator
    for this information.
    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    January 31, 2023 at 11:03

    Hello Mr. Tony
    I have sent you the WordPress key to help me fix the problem described above please. So far I have not received your communication. I’ll start working on it in a while, I need this problem fixed please. I need to move on. From November, until today I only have 1 online machine of more than several that I need to upload.

    We greatly appreciate your attention and support.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2023 at 12:43

    Hello, Ms. Morbenia Morbeck,

    We’ve set – https://prnt.sc/bsDNbSU9XY-O Please clear cache and check now. The problem is fixed.

    If you are not satisfied using our theme you can submit a refund request here – https://themeforest.net/refund_requests/new

    Kind Regards,
    8theme team

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    January 31, 2023 at 14:15

    Dear Mr. Tony

    I’m not saying I’m dissatisfied. It is not the case. I have not the slightest intention of requesting a refund, at least not for now.

    Only for me, who has no knowledge in editing templates, there are things that seem difficult to me. Also, how do you know that you found some problems that you have very carefully checked?

    So I just have to thank you.
    Also, I still recommend your template to everyone. Is beautiful! The best I found.

    I really appreciate your attention and patience. Things in life are the same, not everyone has the same knowledge of other people. Nothing is easy! But here I am to keep trying and I hope to achieve it with your always support.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2023 at 14:27

    Hello, Ms. Morbenia Morbeck,

    Thank you for the answer!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    February 1, 2023 at 02:48

    Dear Mr. Tony,

    I hope you are in good health.
    I have created a tab of: Production capacity and I need to add a table with information. How to create a table with contents to be placed on a stick block or directly on the tab please? I send a photo attached.

    https://i.postimg.cc/1zD2wtKZ/tablas.jpg

    Thank you for your support.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 1, 2023 at 06:26

    Hello, Ms. Morbenia Morbeck,

    We regret to inform you that there is no such element of the table for content in our theme. You will need to use Custom HTML for it.

    You can obtain the Custom HTML code for the table from the following website: https://www.w3schools.com/html/html_tables.asp

    Once you have the code, you can paste it into the HTML element in the block, as shown in the screenshot here: https://postimg.cc/BjsPN6CK. You can also use the Custom CSS code to style it, as shown in this screenshot: https://postimg.cc/dLDJFKtx. Finally, you can use the HTML Block in your tabs as per your requirements.

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    February 2, 2023 at 00:31

    Dear Mr. Tony

    Thank you very much for his attention and support.
    I decided to remove a tab, but a mini button remained. Please tell me how to remove it? Well, I have deleted all the text and the mini button is still there. I attach a photo.

    https://i.postimg.cc/63nSGCGw/mini-boton.jpg

    Regards

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 2, 2023 at 06:43

    Hello Ms. Morbenia Morbeck,

    We are pleased to inform you that your issue has been resolved. Please clear your browser’s cache and revisit your site to confirm the changes.

    We have deactivated the Custom tab 02 under XStore > Theme Options > Woocommerce (Shop) > Single Product Builder > Tabs, which has removed the mini tab button from your site.

    For your reference, please see the images provided here: https://postimg.cc/svYxTv9r and https://postimg.cc/T598DMmZ.

    We thank you for your patience and look forward to your continued support.

    Best Regards,
    8Theme’s Team

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    February 2, 2023 at 13:55

    mr tony

    We appreciate your excellent attention and supports!

    I have 3 new situations that I need, please, your usual support:

    1 – How do I edit the blog page, and how do I index the web and mobile menu?

    2 – I also have problems with the contact form of the cell phone menu. error appears.

    3 – In web and cell phone login, the option to create a new account does not appear.

    Please help me with these issues, I don’t know how to do it.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 3, 2023 at 09:00

    Hello, @Ms Morbenia Morbeck,

    1. a. Unfortunately, you cannot edit the blog page using the page builder (Elementor) as it is an archive page. However, you can check and set all available settings as per your requirements under XStore > Theme Options > Blog. For a better reference, please refer to the image provided here: https://postimg.cc/9ztg8RFH

    1. b. Our theme XStore has a new feature for indexing the web and mobile menus – SEO. You can check all available settings under XStore > Theme Options > SEO. Please refer to the image provided here: https://postimg.cc/FY4DvhWX

    Alternatively, XStore is compatible with SEO plugins. You can use an SEO plugin as per your requirements, such as WordPress SEO or Yoast SEO plugin.

    2. We would appreciate it if you could provide us with a detailed explanation of your issue, including screenshots if possible so that we can better understand the situation.
    Thank you for your cooperation.

    3. We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site. Additionally, we have enabled the option to allow customers to create an account on the “My Account” page under Woocommerce > Settings > Accounts & Privacy. For your reference, please see the attached image.https://postimg.cc/mzq9VSzy

    Best Regards,
    8Theme’s Team

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    February 3, 2023 at 14:53

    Dear Mr. Tony

    I am extremely grateful for your patience, attention and always supports. You are a inspiration. I appreciate you sharing your knowledge.

    This third Tab is called: Production capacity. On the Web the information that I place on the products does not change. I attach a photo.

    https://i.postimg.cc/bNDrfMZX/problema-tab.jpg

    I need the information on the tabs to be able to change since each machine has a different production capacity.

    Please help me with that, I need to move on! I appreciate.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 4, 2023 at 06:39

    Hello @Ms Morbenia Morbeck,

    We have confirmed that the Single Product Builder > Tabs > Custom Tab 01 is working globally on your site. Please refer to the image provided here: https://postimg.cc/2VRTyhKB

    In order to use a custom tab for each product, you must first create a static block according to your specifications. Then, edit the product > 8Theme Product Options > Single Layout > Set Custom tab title and paste the static block Shortcode there. Don’t forget to save your settings. For a better reference, please see the image provided here: https://postimg.cc/bsfJ5wZh

    Best Regards,
    8Theme’s Team

    Avatar: Ms Morbenia Morbeck
    Ms Morbenia Morbeck
    Participant
    February 4, 2023 at 16:11

    Mr. Tony, you are the best!
    Thank you so much. Individual tabs work fine!

    Just the explanation you gave me about the BLOG, I didn’t see a way to modify or use a template from the library, it doesn’t open to edit. Please help me. Thank you so much

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 5, 2023 at 12:05

    Hello,

    The settings for the Blog page can be found in the Theme Options > Blog > Blog Layout.

    The free version of Elemento which comes bundled with our theme, doesn’t allow editing the default posts page – Blog.
    You can create a custom page, edit it using Elementor, then add this page to the menu with the custom title “Blog”. Content of this custom page can be created using one of our elements, for example – https://xstore.8theme.com/elementor/demos/minimal-fashion02/posts-element/ https://xstore.8theme.com/elementor/demos/minimal-fashion02/posts-chess-element/ , and this custom page can be edited using Elementor.

    Best Regards,
    8Themes Team

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