Thumbnail Pics not visible at Import Demos Page

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: Zubair Ahmed
    Zubair Ahmed
    Participant
    October 19, 2022 at 11:23

    Hi,

    I updated xstore theme to latest version v8.3.5

    On Import Demos Page of Xstore Theme, i noticed that I can only see names of demos but thumbnail pics of demos are not visible.

    This happened after updating your theme to the latest version. Please let me know how to resolve this issue. Thanks

    Import Demos Thumbnails

    Regards,

    Ahmad

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 19, 2022 at 12:14

    Hello,

    Have you cleared cache after the update?
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    Regards

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