Thing missing after importing “Sport” demo

This topic has 8 replies, 2 voices, and was last updated 2 weeks, 2 days ago ago by Claus Vestergaard

  • Avatar: Claus Vestergaard
    Claus Vestergaard
    Participant
    June 23, 2025 at 22:49

    Hi,
    I’ve imported the “Sport” demo (no errors indicated). The products does not seem to be fully imported, can you see what’s missing ?

    I’ve not activated XStore theme while checking things out …

    Best Regards
    Claus Vestergaard

    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 24, 2025 at 07:43

    Hello,

    Thank you for reaching out to us.

    https://prnt.sc/EQLHCTR1Dr8Jhttps://www.8theme.com/documentation/xstore/woocommerce/great-things-are-on-the-horizon-or-site-visibility-from-woocommerce-plugin/

    Could you please provide temporary wp-admin access? We need to check your settings.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Claus Vestergaard
    Claus Vestergaard
    Participant
    June 24, 2025 at 10:12

    Hi Alex,
    thanks for helping out.
    I think I will drop using a demo and instead start with the theme only and then create pages one by one.

    The starting point is an existing shop based on WooCommerce 9.9.4 with products, categories etc.

    I could need some help to get started and do things in the right way.

    Can you offer help for this ? And if so, in what form ?

    Best Regards
    Claus

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 24, 2025 at 10:52

    Hello,

    Thank you for reaching out to us.

    Please read this article – https://www.8theme.com/documentation/xstore/uncategorized/paid-additional-customization-services/

    This button can help you delete the demo content – https://prnt.sc/DN2h1z0Zez3k

    How to Add a WooCommerce Product – https://woocommerce.com/document/managing-products/add-product/
    Managing Product Categories, Tags and Attributes – https://woocommerce.com/document/managing-product-taxonomies/

    Warm Regards,
    The 8Theme Team

    Avatar: Claus Vestergaard
    Claus Vestergaard
    Participant
    June 24, 2025 at 12:34

    Hello again,

    if paid services can be delivered while sharing screen, I think I will do that.

    I have already deleted demo content, thanks.
    And there are already many existing WooCommerce products, categories etc.

    However, after creating af new page with nothing on it and all widgets has been removed, the page is not empty. It looks like the attached screenshot. Where does the content marked with a red box come from ? Would you have an idea ?

    Best Regards
    Claus

    Please contact administrator
    for this information.
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    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 24, 2025 at 13:06

    Hello,

    For inquiries regarding the paid customization service, we kindly recommend contacting the appropriate team directly, as they will be able to provide you with the most accurate and detailed information.

    Regarding the screenshot you provided, please note the following instructions:
    – To disable the sidebar, navigate to Theme Options > Blog > Blog Layout > Sidebar Only for Blog Page, and set it to “On”.
    – To disable the breadcrumbs, go to Theme Options > Breadcrumbs > Style, and select “Disable”.

    Should you have any further questions, please do not hesitate to contact us.

    Warm Regards,
    The 8Theme Team

    Avatar: Claus Vestergaard
    Claus Vestergaard
    Participant
    June 24, 2025 at 14:07

    Hello and thank you for that, can I ask you one last thing on this topic ?

    If I would like the hierarchy of product categories in a left column (for navigation) and the selected sub product categories (1 level) in a right column.

    What would be an obvious way to achieve that ?
    (I also got Elementor Pro now)

    Claus

    Please contact administrator
    for this information.
    Avatar: Claus Vestergaard
    Claus Vestergaard
    Participant
    June 25, 2025 at 08:09

    Thanks for the support! My topic “Thing missing after importing “Sport” demo” has been successfully resolved.

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The issue related to '‘Thing missing after importing “Sport” demo’' has been successfully resolved, and the topic is now closed for further responses

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