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Theme “XStore Child/Jewelry”　Japanese localization

This topic has 16 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

eternity

Participant

November 22, 2022 at 02:30

Theme “XStore Child/Jewelry”

Do you have a Japanese localization file?

#339136 Copied Theme version: 1.0

15 Answers

Rose Tyler

Support staff

November 22, 2022 at 06:38

Hello,

Thanks for contacting us.
1/ Even if you are using child theme, you need to translate parent theme.
2/ Please read this article – https://xstore.helpscoutdocs.com/article/30-base-theme-translation
3/ Translation files you can find here – https://www.8theme.com/glotpress/projects/xstore/xstore/ , download them, rename as described in docs and place into the correct folder, then sync – https://xstore.helpscoutdocs.com/article/103-translation-files-update
and continue translation.
4/ Do not forget to translate XStore Core plugin
5/ WooCommerce – https://woocommerce.com/document/woocommerce-localization/

Regards

#339147 Copied

eternity

Participant

November 22, 2022 at 15:58

Thank you very much.

I have one more question.

at Enable Fake Sale Popup in Sales Booster

The change is not reflected in the settings.

#339273 Copied

Rose Tyler

Support staff

November 22, 2022 at 16:09

You’re welcome!
Make sure that you are using the latest version of the theme – https://xstore.helpscoutdocs.com/article/63-theme-update , then read our docs – https://xstore.helpscoutdocs.com/category/131-xstore-features
If this doesn’t help, try to disable ALL the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

Regards

#339278 Copied

eternity

Participant

November 22, 2022 at 16:35

sorry.

I’ve tried everything, but I can’t set

I want to uncheck Time ago snd Location

and Repeat every x seconds 500s

please help me

Please contact administrator
for this information.

#339280 Copied

Rose Tyler

Support staff

November 22, 2022 at 16:57

Hello,

If the problem is independent of 3rd party plugins, provide FTP access, I will pass this problem to our dev team.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#339283 Copied

eternity

Participant

November 23, 2022 at 04:41

Thank you for your cooperation.

please help me

Please contact administrator
for this information.

#339304 Copied

Rose Tyler

Support staff

November 23, 2022 at 05:46

What is the path to appropriate files on FTP?

Have you changed wp-admin access? We can’t log in now.

Regards

#339318 Copied

eternity

Participant

November 23, 2022 at 07:05

sorry. 　set again

Please contact administrator
for this information.

#339331 Copied

Rose Tyler

Support staff

November 23, 2022 at 09:25

Hello,

I’ve passed your questions to our technicians. You will be informed once I get any news from them. Please be patient and do not change access.

Regards

#339343 Copied

Rose Tyler

Support staff

November 23, 2022 at 09:32

Thanks for wp-admin access, but why did you change FTP access? We can connect now. Please check.
Do not change wp-admin access, they work now.
We are waiting for correct ftp access.

Regards

#339345 Copied

Rose Tyler

Support staff

November 23, 2022 at 09:38

Hello,

Settings saved. Please check now.

Found that issue was caused by saving emoji. Save your locations without emoji, for example https://prnt.sc/8B2u3g30Qtn0
Also, contact your hosting provider and ask they to fix the DB field’s collation type that didn’t support all emoji. Probably it set to utf8_general_ci.
Solution: Change the field collation type to utf8mb4_general_ci to support longer-byte emoji.

Here you can find description of the same issue https://support.advancedcustomfields.com/forums/topic/emoji-removed-from-custom-fields/

Regards

#339347 Copied

eternity

Participant

November 23, 2022 at 09:41

I have not changed my FTP password.

You do not have access?

Please contact administrator
for this information.

#339348 Copied

Rose Tyler

Support staff

November 23, 2022 at 09:52

Hello,

Settings of Fake Sale Popup saved now. Please check.

Found that issue was caused by saving emoji. Save your locations without emoji, for example https://prnt.sc/8B2u3g30Qtn0
Also, contact your hosting provider and ask they to fix the DB field’s collation type that didn’t support all emoji. Probably it set to utf8_general_ci.
Solution: Change the field collation type to utf8mb4_general_ci to support longer-byte emoji.

Here you can find description of the same issue https://support.advancedcustomfields.com/forums/topic/emoji-removed-from-custom-fields/

Regards

#339350 Copied

eternity

Participant

November 23, 2022 at 12:00

Thank you very much for all your help.

Sorry for repeating myself.

I have one more question for you.

This theme does not use any plugins.

Can I use blog card links?

#339355 Copied

Rose Tyler

Support staff

November 23, 2022 at 12:06

Hello,

Please submit new topics https://www.8theme.com/forums/xstore-wordpress-support-forum/ for new questions.

Sorry, but your request is a bit unclear to me. Please describe in more detail.

Regards

#339357 Copied
Tagged: child, japanese, jewelry, localization, woocommerce, wordpress, xstore
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