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Theme not working properly. Please help.

This topic has 64 replies, 3 voices, and was last updated 6 months, 3 weeks ago ago by Rose Tyler

Lani

Participant

October 4, 2023 at 12:06

categories and automation

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Rose Tyler

Support staff

October 4, 2023 at 12:53
Hello, @Lani,

Thank you for contacting us and for using XStore.

Edit page using Elementor > search for “posts” and test available elements – https://prnt.sc/zEMLukKx6O_v
Here are examples of our elements – https://xstore.8theme.com/elementor/demos/minimal-fashion02/design-elements/

The next custom CSS code can be used to remove tags from single post page:
```
.single-post .single-tags {
    display: none;
}
```
We hope this information is helpful.

Best Regards,
8Theme’s Team
#369340 Copied
Lani

Participant

October 4, 2023 at 15:51

Placement of posts

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Rose Tyler

Support staff

October 4, 2023 at 15:58

Hello, @Lani,

We appreciate your prompt response.

You can edit settings of elements, for example – https://prnt.sc/X7Srunt1PLz_

Best Regards,
8Theme’s Team

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Lani

Participant

October 5, 2023 at 10:04

post sections

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Rose Tyler

Support staff

October 5, 2023 at 10:23

Hello, @Lani,

Private Content

Best Regards,
8Theme’s Team

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Lani

Participant

October 7, 2023 at 09:12

Fill up content

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Rose Tyler

Support staff

October 8, 2023 at 13:03

Hello, @Lani,

Private Content

Best Regards,
8Theme’s Team

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Lani

Participant

October 8, 2023 at 14:14

Website details

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Rose Tyler

Support staff

October 8, 2023 at 15:14

Hello, @Lani,

Private Content

Best Regards,
8Theme’s Team

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Lani

Participant

October 9, 2023 at 11:53

change lay-out

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Rose Tyler

Support staff

October 9, 2023 at 13:28

Hello, Lani,

Thank you for getting in touch with us.

Please go to Theme Options > WooCommerce > Single Product Builder > edit the layout, or disable the builder and select one of the predefined layouts.

Kind Regards,
8theme team

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Lani

Participant

October 10, 2023 at 11:36

layout

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Rose Tyler

Support staff

October 10, 2023 at 13:04

Hello, Lani,

We appreciate your prompt response.

We’ve disabled the Single Product Builder on your site, and have recorded a video of our actions so you can see how the layout can be edited without and with the Builder. Please check the Private Content area.

Kind Regards,
8theme team

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Lani

Participant

October 11, 2023 at 13:57

Need help with the shop

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Rose Tyler

Support staff

October 12, 2023 at 07:35

Hello, Lani,

Thank you for getting in touch with us.

Please open up new separate topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Private Content

Kind Regards,
8theme team

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Lani

Participant

October 13, 2023 at 04:40

Product set up

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Lani

Participant

October 13, 2023 at 05:08

Editing product page

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Rose Tyler

Support staff

October 13, 2023 at 07:13

Hello, Lani,

1/ About connect to the Amazon page, contact support of the additional plugin that you will use, it is out of the theme scope.

2/ Please go to https://www.8theme.com/forums/xstore-wordpress-support-forum/ and click submit a new topic for new questions.

Kind Regards,
8theme team

#370042 Copied

Lani

Participant

October 13, 2023 at 12:20

products

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Rose Tyler

Support staff

October 13, 2023 at 13:05

Hello, Lani,

Not sure why you did not follow your recommendation and submit new topics for new questions.

1/ Here is the answer about product image size – https://xstore.helpscoutdocs.com/article/89-product-images
Your images are cut because this Crop option is activated – https://prnt.sc/52UdOxdQffB-
This is independent of the theme, and comes from WooCommerce.

2/ Description was disabled via the Single Product Builder, now you can see it – https://prnt.sc/y5k_8fPXKond
You can edit the layout of single product page via Theme Options > WooCommerce > Single Product Builder.

Kind Regards,
8theme team

#370092 Copied

Lani

Participant

October 16, 2023 at 14:48

Layout issues

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Rose Tyler

Support staff

October 17, 2023 at 07:23

Hello, Lani,

1/ https://prnt.sc/v604sNm4mcTA
2/ Theme Options >> WooCommerce >> Shop Elements >> Product badges > New – https://xstore.helpscoutdocs.com/article/149-xstore-badges-on-products
3/ Theme Options >> WooCommerce >> Shop > Products design https://prnt.sc/MDdqCl7Yru6w

Kind Regards,
8theme team

#370414 Copied

Lani

Participant

October 17, 2023 at 11:44

editing

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Rose Tyler

Support staff

October 18, 2023 at 07:52

Hello, Lani,

Private Content

Kind Regards,
8theme team

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Lani

Participant

October 19, 2023 at 14:13

message replys

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Rose Tyler

Support staff

October 19, 2023 at 16:52

Hello, Lani,

We already answered with screenshots, please check.
What exactly your message is unanswered?

Kind Regards,
8theme team

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Lani

Participant

October 20, 2023 at 04:05

Please help

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Rose Tyler

Support staff

October 20, 2023 at 13:57

Hello, Lani,

Thank you for getting in touch with us.

Private Content

Kind Regards,
8theme team`

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#370937 Copied

Lani

Participant

October 21, 2023 at 09:54

Lay-out issues

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Tagged: fix wordpress theme, resolve woocommerce template errors, solve woocommerce problems, theme troubleshooting guide, woocommerce template issues, wordpress theme support, wordpress woocommerce help
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