The Static Blocks are Showing Edit Undefined

This topic has 7 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Rose Tyler

  • Avatar: srm
    srm
    Participant
    April 25, 2022 at 05:31

    In Elementor the static blocks are showing “edit undefined” and not showing the formatting applied to them.

    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2022 at 06:59

    Hello,

    Elementor > Settings > Post types > enable editor for static blocks.
    If this doesn’t work, provide temporary wp-admin access via the Private Content area here.

    Regards

    Avatar: srm
    srm
    Participant
    April 25, 2022 at 07:23

    That’s enable already.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2022 at 08:23

    1/ Try to disable all the third-party plugins (including cache plugins and CDN), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser/server, and check then. Maybe one of the additional plugins is a reason for the problem.
    2/ Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

    Regards

    Avatar: srm
    srm
    Participant
    April 25, 2022 at 08:28

    Check private area

    Please contact administrator
    for this information.
    Avatar: srm
    srm
    Participant
    April 25, 2022 at 08:29

    It’s the prefooter and footer area that not applying the formatting.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2022 at 08:37

    Please provide correct credentials https://prnt.sc/9XUJVTZg9XVE

    Regards

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