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The problem is the display after editing in Header Builder

This topic has 3 replies, 3 voices, and was last updated 3 months, 4 weeks ago ago by Andrew Mitchell

ihorkip

Participant

December 31, 2023 at 18:06

Active Xstore Child theme and Eco Transport template. In Theme Options, I change the settings in Header Builder, after clicking publish, these changes are displayed on all pages except the main page

#378126 Copied Theme version: 9.2

2 Answers

Tony Rodriguez

Support staff

January 1, 2024 at 07:30

Hello, @ihorkip,

Thank you so much for purchasing our theme and contacting our support center.

Maybe a custom header is used, and you need to edit it too. Go to Theme Options > Header Builder > Multiple headers > edit custom header for the Front page. Please read our theme documentation:
https://xstore.helpscoutdocs.com/article/139-cant-see-changes-in-the-header-on-the-home-page

If the issue persists, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme’s Team.

#378140 Copied

Andrew Mitchell

Support staff

January 1, 2024 at 09:17

Dear ihorkip,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#378150 Copied
Tagged: display issues, editing problems, header builder, solution, themes, woocommerce, wordpress
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The problem is the display after editing in Header Builder

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