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The mobile menu appears below the desktop menu

This topic has 4 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

welead

Participant

March 6, 2023 at 11:45

Hello,
The mobile menu appears inexplicably below my desktop menu.
If the content of the mobile phone menu is deleted, the mobile menu on the mobile phone will disappear.

Please, contact administrator
for this information.

#349030 Copied Theme version: 9.0.4

3 Answers

Rose Tyler

Support staff

March 6, 2023 at 15:28

Hello, Welead,

Thank you for using our theme.

Upon initial inspection, we have identified two potential causes of the issue:
1/ An issue with your custom CSS code.
2/ An issue with additional customizations made to the header files.
We hope this helps to resolve the issue.

In order to investigate the issue further, we would kindly request temporary access to your WordPress admin area.

Kind Regards,
8theme team

#349062 Copied

welead

Participant

March 7, 2023 at 02:47

Hello, thank you for your response. We have located the issue!

#349116 Copied

Tony Rodriguez

Support staff

March 7, 2023 at 06:37

Hello @welead,

We are pleased to hear that you were able to locate the issue. If you have any other questions or concerns, please do not hesitate to reach out and we will do our best to assist you.

Have a great day.

This topic is now closed.

Best regards,
8Theme’s Team

#349128 Copied
Tagged: desktop, menu, mobile, responsive, template, woocommerce, wordpress
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The issue related to '‘The mobile menu appears below the desktop menu’' has been successfully resolved, and the topic is now closed for further responses

The mobile menu appears below the desktop menu

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