The link you followed has expired. Please try again.

This topic has 10 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Art Cake
    Art Cake
    Participant
    January 28, 2024 at 14:32

    Hi,

    “The link you followed has expired.
    Please try again.”

    I get this message when I upload the theme.

    Note that my host is Google cloud.

    Can you help me ?

    Regards.

    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 28, 2024 at 15:07

    Hello, Art Cake,

    Thank you for reaching out to us.

    Kindly review the following topic for your reference: https://www.8theme.com/topic/theme-not-upload-when-i-upload-to-wordpress/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Art Cake
    Art Cake
    Participant
    January 28, 2024 at 21:52

    all requirements met.

    What can I do also ?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2024 at 07:49

    Hello, Art Cake,

    We appreciate your prompt response.

    We kindly request that you provide us with temporary wp-admin and FTP credentials in order for us to conduct a thorough examination.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    We appreciate your cooperation in this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Art Cake
    Art Cake
    Participant
    January 29, 2024 at 10:11

    I sent it

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 29, 2024 at 10:33

    Hello, Art Cake,

    We are currently experiencing difficulty accessing your website, as our login attempts have been unsuccessful. Enclosed is a screenshot that captures the issue we are encountering: https://prnt.sc/Geg8Xk8Z73Tx.

    To proceed with our tasks efficiently, we kindly request that you provide us with the correct login credentials at your earliest convenience.

    Thank you for your attention to this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Art Cake
    Art Cake
    Participant
    January 29, 2024 at 17:34

    Check again please.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2024 at 08:48

    Hello,

    We appreciate your prompt response.

    We kindly request that you review the following article: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-link-you-followed-has-expired-error-in-wordpress/

    Additionally, we have successfully uploaded the XStore theme to your website and would appreciate it if you could verify its implementation (Appearance >Themes).

    Best Regards,
    8Theme’s Team

    Avatar: Art Cake
    Art Cake
    Participant
    January 30, 2024 at 09:38

    Hello,

    I have read the entire article and checked what was written

    I still get the same message.

    Regards.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2024 at 09:48

    Hello, Art Cake,

    We kindly request that you navigate to the “Appearance” section, then proceed to “Themes,” and activate the “XStore” theme, which we have already uploaded to your site.

    Best Regards,
    8Theme’s Team

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