The ‘Add to Cart’ button on the product inner page is not slowing down

This topic has 4 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

  • Avatar: sunanda
    sunanda
    Participant
    February 29, 2024 at 05:42

    I accessed the WordPress dashboard, navigated to the product tab, selected the variable product, and entered our information and price. However, the ‘Add to Cart’ button on the product inner page is not functioning properly.

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2024 at 09:40

    Hello, Sunanda,

    Thank you for contacting us and for using XStore.

    Please provide URL of the product and temporary wp-admin access, so we can check your settings.
    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

    Best Regards,
    8Theme’s Team

    Avatar: sunanda
    sunanda
    Participant
    February 29, 2024 at 11:32

    product url – https://premiergrass.com/shop/testing-01/

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 29, 2024 at 13:10

    Hello, Sunanda,

    BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
    We’ve edited your message and moved wp-admin access into the Private Content area.

    We’ve disabled the Catalog Mode option in Theme Options > WooCommerce > Shop > Catalog mode, so the Add to cart button is visible now.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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