Static blocks at menu hover blocks not editable with Elementor

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

  • Avatar: xyz
    xyz
    Participant
    January 2, 2023 at 13:56

    The static block including a menu list is having conflict while trying to edit with elementor, please check the attached layout and link details shared in Private content area .
    Also these hover blocks are sometimes not hiding when mouse leave these blocks.
    After migration we are having certain url related issues and thus 404 errors , we tried to follow the article https://wordpress.org/support/topic/kirki-loading-google-fonts-from-old-domain-after-migration/page/2/ , but it didn’t help.

    Also , is there any settings to show and hide or toggle the filters at shop page (not the filter icon and popup area,but a filters button at shop toolbar to toggle the sidebar area)?

    Thank you.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 3, 2023 at 07:52

    Hello, @xyz,

    1- Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persist then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    2- The blocks working fine there is no issue with hover see the video: https://streamable.com/i1zq9q

    3- Probably you did not migrate correctly.
    Please contact your hosting provider. As a rule, hosting support helps with this. Site migration is not related to the theme, so we don’t have any detailed suggestions.

    4- Actually, there are no settings for the filters but you can set the sidebar as a toggle. All the filters appear in the sidebar and if you set the sidebar layout to off-canvas then a filter button will appear on the shop page and when the user clicks on it the sidebar with filters will appear to see the images: https://postimg.cc/94K34R6f and https://postimg.cc/213rVD12 this is the only available option in the theme.

    Regards 8Themes Team.

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