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Static block isn’t loading background after clicking on filter categorielink

This topic has 6 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

JuenPedro

Participant

April 20, 2023 at 14:23

When I click on a category link, the page loads quickly without a refresh. This causes my static block to not load completely.

See links for preview

How the block is loading:
https://ibb.co/bHwKL6F

After hard refresh:
https://ibb.co/wgqZ2Lv

#353962 Copied Theme version: 9.1.2 WooCommerce version: 7.6

5 Answers

Rose Tyler

Support staff

April 20, 2023 at 14:33

Hello, JuenPedro,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We suggest that you try the following: go to XStore > Theme Options > Speed Optimization and set Menu Cache, Static Blocks Cache, and Remove Query Strings From Theme Static Resources to Off.

Additionally, go to Elementor > Tools and click on Regenerate CSS & Data.

Clear cache and check the result.

If this doesn’t help, please record a video of the problem.

Kind Regards,
8theme team

#353966 Copied

JuenPedro

Participant

April 20, 2023 at 14:50

Thanks for your reply.

Unfortunately, the given solution does not work. I did make a video of the problem.

See: https://streamable.com/x78jpw

#353971 Copied

Rose Tyler

Support staff

April 20, 2023 at 15:16

Hello, JuenPedro,

Try to disable “Ajax For The Product Categories Widget” in Theme Options > WooCommerce > Shop page Filters, and check hot it works then.

Your site on local, so we can’t check the problem more deeply. Please disable the mentioned Ajax option, as a temporary solution, and contact us once your site will be live.

Kind Regards,
8theme team

#353972 Copied

JuenPedro

Participant

April 20, 2023 at 16:04

Thanks! That’s working!

#353979 Copied

Rose Tyler

Support staff

April 20, 2023 at 16:26

You’re welcome!

Kind Regards,
8theme team

#353983 Copied
Tagged: background, filter, loading, static block, themes, woocommerce, wordpress
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