Speed Optimization Inquiry and support request

This topic has 2 replies, 2 voices, and was last updated 3 months, 1 week ago ago by Tony Rodriguez

  • Avatar: Jalal
    Jalal
    Participant
    November 23, 2023 at 15:36

    Hi,
    The “Add to Cart” button works very slowly.

    can you guys at least speed up the “Add to Cart” button.

    Please see the private area.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 24, 2023 at 05:27

    Hello, @Jalal,

    Thank you for reaching out to us.

    We would like to inform you that the speed at which Ajax adds items to the cart is contingent upon the response time of the server and the configuration of the database structure. Our theme initiates requests to your database and awaits its response. Therefore, should you experience any slowness, we recommend taking measures to enhance the server’s response time. Unfortunately, this aspect is beyond our control and we are unable to make adjustments in this regard.

    https://ibb.co/RST8JMR

    Warm regards,
    The 8Theme Team

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